Use this information to learn how to enable remote support when
you do not have an HMC.
If your server is in its
manufacturing default configuration, you can still enable
service representatives to do problem determination. For more information,
see the following:
- AIX® and Linux® – If you have AIX or Linux installed
on your server, you can enable the service and support organization to call
in to your server through the service processor. For more information about
configuring your service processor for call-in and call-out, see Task 12. Configure the service processor.
- i5/OS® –
If you have i5/OS installed
on your server, you use the same methods for remote support that you used
on earlier server models. For more information, see the Remote support topic
collection.