Use this procedure to help resolve a system hang or loop condition
for i5/OS®.
- Perform a main storage dump to gather data on the current state
of the system during the hang or loop condition. Refer to Performing dumps.
This information is
critical for problem solving. Valuable diagnostic information will be lost
if you do not collect the storage dump information before you try to perform
an IPL.
- Contact your next level of support or your hardware service provider
after performing the main storage dump.