HSCIxxxx Inventory Scout Services error codes

These error codes can be displayed in a window that is displayed on the HMC screen during system configuration and operations.
HSCIxxxx error codes Message Recovery action
HSCI0100 No managed systems were detected that are attached to this system console.  
HSC0101 No logical partitions have been defined for this managed system.  
HSC0102 A blank or invalid entry was entered in the partition password field. Enter a valid password value.
HSC0103 A blank or invalid entry was entered in the listening port field. Enter a valid port value.
HSC0104 A blank or invalid entry was entered in the IP address field. Enter a valid IP address value.
HSC0110 The Inventory Scout Services command completed successfully.  
HSC0111 The Inventory Scout Services command request failed
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Contact your next level of support or your service provider.
HSC0112 The removable media cannot be mounted. Ensure the media is inserted correctly in the drive and retry the operation.
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Contact your next level of support or your service provider.
HSC0113 The media specified is write protected. Adjust the media and retry. Remove write protection and try the operation again.
HSC0114 The Inventory Scout Services request failed. Ensure the removable media is correctly inserted in the drive.
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Contact your next level of support or your service provider.
HSC0115 An error occurred while copying the Inventory Scout Services data. Verify that a blank formatted diskette is inserted correctly in the drive and retry the operation.
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Contact your next level of support or your service provider.
HSC0116 An error occurred while compressing the Inventory Scout Services data. Retry the operation.
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Contact your next level of support or your service provider.
HSC0117 An error occurred while trying to unmount the media.
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Contact your next level of support or your service provider.
HSC0118 The Inventory Scout Services daemon was restarted successfully.  
HSC0119 The Inventory Scout Services daemon could not be restarted.
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware to determine if there is a hardware problem.
  4. Contact your next level of support or your service provider.
HSC0120 The internal managed system name is malformed. Exit this task and retry the operation.
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor.
  4. Contact your next level of support or your service provider.
HSC0121 The Inventory Scout Services request failed. An error occurred while copying data to removable media.
  1. Verify that the removable media is correctly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Contact your next level of support or your service provider.
HSC0122 The system partitions did not respond to query attempts.
  1. Check that the HMC host name and the host name of the partition are fully qualified domain names (not a short host name). If they are not, this must be corrected for remote security to work.
  2. Verify that the network routing is set up so the HMC can use ping to reach the partition and vice versa. If one or both cannot be reached from the other, correct the routing.
  3. Ensure that /var is not full on the partition, which would prevent certain processes from running correctly.
  4. Verify that the following file sets have been installed correctly on the AIX® logical partitions:
    • rsct.core
    • csm.client
    • devices.chrp.base.ServiceRM
  5. Log in to one of the logical partitions and issue the following command: 
    lssrc -s ctcas
  6. If the output shows ctcasd is inoperative, issue the command: 
    ls -l
    on the /var/ct/cfg/ directory.
  7. If the files ct_has.pkf and ct_has.qkf are zero-length, there was an (AIX) installation configuration problem. These zero-length files should be removed.
  8. Issue the command 
    startsrc -s ctcas

    If the startsrc -s ctcas command does not work, the AIX lpp might not have been installed.

  9. If the output is still blank, shut down and restart the HMC.
  10. After the shutdown and restart occurs, wait at least 10 minutes before trying again to ensure all the logical partitions have resynchronized their information with the HMC.
  11. If the problem persists, contact your next level of support or your service provider.
Parent topic: HMC error codes
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