HSCL19xx WEBSM/AUIML error codes

These error codes can be displayed in a window that is displayed on the HMC screen during system configuration and operations.
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HSCL19xx error codes Message Recovery action
HSCL1965 Unable to determine the Hardware Management Console (HMC) server's host name. Check the HMC network settings under System Configuration and verify that they are correct.
  1. Check the HMC Network Settings under System Configuration to verify that the settings are correct and that you have a valid host name for the HMC.
  2. Contact your system or network administrator for network settings help.
HSCL1967 You must select one system profile to power on with or select Cancel. Select a system profile from the window or select Cancel to close the window.
HSCL1969 Could not retrieve information from the GUI server. Check your network configuration and connection. Check the HMC network settings under System Configuration and verify that the settings are correct. If the problem persists, contact your next level of support or your service provider.
HSCL196A Choose a new default profile from the list or select Cancel.
  1. Choose only one new default profile.
  2. Either choose a new default profile, or select Cancel.
  3. If the problem persists, contact your next level of support or your service provider.
HSCL196B The object is not found in the data area. Refresh the interface.
  1. Perform the refresh task.
  2. If the problem persists, contact your next level of support or your service provider.
HSCL196C Problem obtaining object information. Refresh the interface.
  1. Perform the refresh task.
  2. If the same error occurs, perform the rebuild managed system operation. For details, see Updating managed system or frame information.
  3. If the problem persists, contact your next level of support or your service provider.
HSCL196E Could not display the Operating System Shut down dialog. Try the operation again.
  1. Refresh the graphical user interface. For details, see Updating managed system or frame information.
  2. Retry the operation.
  3. If it still fails, log off and then log back in to the HMC and try the operation again.
  4. If the problem persists, contact your next level of support or your service provider.
HSCL1970 Parent {0} name space not set.
  1. Rebuild the managed system. For details, see Updating managed system or frame information.
  2. Restart the HMC and try the task again.
  3. If the problem persists, contact your next level of support or your service provider.
HSCL1971 There was an error retrieving necessary information from the Hardware Management Console. Refresh the console and try the operation again.
  1. Rebuild the managed system. For details, see Updating managed system or frame information.
  2. Restart the HMC and try the task again.
  3. If the problem persists, contact your next level of support or your service provider.
HSCL1975 The HMC Access Password has been set from another HMC or ASM screen before this Update Password task completed. You must cancel out of the Update Password - Authentication Pending dialog and reselect this managed object to proceed.
  1. Rebuild the managed system. For details, see Updating managed system or frame information.
  2. If the managed system state remains in Pending Authentication, restart the HMC and try the task again.
  3. If the problem persists, contact your next level of support or your service provider.
HSCL1976 The ASM General Password has been set from another HMC or ASM screen before this Update Password task completed. You must cancel out of the Update Password - Authentication Pending dialog and reselect this managed object to proceed.
  1. Rebuild the managed system. For details, see Updating managed system or frame information.
  2. Restart the HMC and try the task again.
  3. If the problem persists, contact your next level of support or your service provider.
HSCL1977 The ASM Administrator Password has been set from another HMC or ASM screen before this Update Password task completed. You must cancel out of the Update Password - Authentication Pending dialog and reselect this managed object to proceed.
  1. Rebuild the managed system. For details, see Updating managed system or frame information.
  2. Restart the HMC and try the task again.
  3. If the problem persists, contact your next level of support or your service provider.
HSCL1978 An error occurred while attempting to update the HMC Access Password. Try to update the password again by either entering it again here or by cancelling out of this dialog and reselecting this managed system and its Update Managed System Password task.
  1. Retry the operation.
  2. If the problem persists, contact your next level of support or your service provider.
HSCL1979 An error occurred while attempting to update the ASM General Password. Try to update the password again by either entering it again here or by cancelling out of this dialog and reselecting this managed system and its Update Managed System Password task.
  1. Retry the operation.
  2. If the problem persists, contact your next level of support or your service provider.
HSCL197A An error occurred while attempting to update the ASM Administrator Password. Try to update the password again by either entering it again here or by cancelling out of this dialog and reselecting this managed system and its Update Managed System Password task.
  1. Retry the operation.
  2. If the problem persists, contact your next level of support or your service provider.
HSCL197B Failed to backup the profile data {0} to file: {1}.
  1. Refresh the graphical user interface. For details, see Updating managed system or frame information.
  2. Retry the task.
  3. Restart the HMC, then try the task again.
  4. If the problem persists, contact your next level of support or your service provider.
HSCL197C Failed to remove backup file {0} from Managed System: {1}.
  1. Refresh the graphical user interface. For details, see Updating managed system or frame information.
  2. Retry the task.
  3. Restart the HMC, then try the task again.
  4. If the problem persists, contact your next level of support or your service provider.
HSCL197D Failed to initialize profile data at Managed System: {0}.
  1. Refresh the graphical user interface. For details, see Updating managed system or frame information.
  2. Ensure that the operation was performed and that it displays on the graphical user interface.
  3. If not, repeat the operation.
  4. If the problem persists, contact your next level of support or your service provider.
HSCL197E Failed to restore Managed System {0} from backup file {1} with {2}.
  1. Refresh the graphical user interface. For details, see Updating managed system or frame information.
  2. Retry the task.
  3. Rebuild the managed system. For details, see Updating managed system or frame information.
  4. Retry the task.
  5. If the problem persists, contact your next level of support or your service provider.
HSCL1980 Failed to copy profile: {0}.
  1. Try the task again.
  2. Rebuild the managed system. For details, see Updating managed system or frame information.
  3. Retry the operation.
  4. If the problem still persists, contact your next level of support or your service provider.
HSCL1982 Profile Property Display failed. Exception: {0}.
  1. Refresh the graphical user interface. For details, see Updating managed system or frame information.
  2. Retry the task.
  3. Rebuild the managed system. For details, see Updating managed system or frame information.
  4. Retry the task.
  5. If the problem persists, contact your next level of support or your service provider.
HSCL1985 The following error(s) occurred during the operating system shut down of partition {0}: {1}.
  1. Retry the operation.
  2. If the problem persists, contact your next level of support or your service provider.
HSCL1986 There was an unknown error while changing the default profile.
  1. Try the task again.
  2. Rebuild the managed system. For details, see Updating managed system or frame information.
  3. Retry the operation.
  4. If the problem still persists, contact your next level of support or your service provider.
HSCL198A No objects were found in the database. Possible problems and solutions are:
  1. The database is currently being populated. The object(s) should appear automatically when the database is fully populated, or you can retry later by clicking on Reload.
  2. There is a problem with the connection between the Console and the Managed System. Ensure the network is correctly configured between the Console and the Managed System.
  1. Ensure the network is correctly configured.
  2. Restart the HMC
  3. If the problem persists, contact your next level of support or your service provider.
HSCL198B Failed to delete the selected profile(s).
  1. Try the task again.
  2. Rebuild the managed system. For details, see Updating managed system or frame information.
  3. Retry the operation.
  4. If the problem still persists, contact your next level of support or your service provider.
HSCL198C Failed to refresh the GUI for the deletion of the profile.
  1. Refresh the graphical user interface. For details, see Updating managed system or frame information.
  2. Verify that the profile is deleted.
  3. If the problem still persists, contact your next level of support or your service provider.
HSCL198D The New HMC Access Password and Verify HMC Access Password do not match. Enter matching passwords to proceed. Enter matching passwords.
HSCL198E The New ASM General Password and Verify ASM General Password do not match. Enter matching passwords to proceed. Enter matching passwords.
HSCL198F The New ASM Administrator Password and Verify ASM Administrator Password do not match. Enter matching passwords to proceed. Enter matching passwords.
HSCL1990 You have entered an incorrect password. Either the current HMC Access password specified is incorrect, or the HMC Access password has been changed already at another HMC and the New HMC Access password you specified here is wrong. Correct the password(s), then select OK once again from this dialog to retry the operation. Enter the correct HMC Access password.
HSCL1991 The HMC Access Password you specified is incorrect. Enter the correct HMC Access Password to login. Enter the correct HMC Access password.
HSCL1992 The HMC Access Password specified is invalid. The new password must be at least {0} and no greater than {1} characters in length. Enter the new password again to proceed. Re-enter a password that conforms to the password rules.
HSCL1993 The ASM General Password specified is invalid. The new password must be at least {0} and no greater than {1} characters in length. Enter the new password again to proceed. Re-enter a password that conforms to the password rules.
HSCL1994 The ASM Administrator Password specified is invalid. The new password must be at least {0} and no greater than {1} characters in length. Enter the new password again to proceed. Re-enter a password that conforms to the password rules.
HSCL1995 Your attempt to update the {0} password(s) has failed, because a successful attempt to update these passwords has taken place elsewhere during the time that has elapsed since this HMC last connected to the managed system. A reconnection to the managed system has been initiated to reset the password status, and the managed system state will be updated to reflect the true authentication state once this has completed. Note that none of the passwords stored on the managed system are what you attempted to set them to in this dialog.
  1. Rebuild the managed system. For details, see Updating managed system or frame information.
  2. If the managed system state remains in Pending Authentication, restart the HMC and try the task again.
  3. If the problem persists, contact your next level of support or your service provider.
HSCL1996 Your attempt to update the {0} password(s) has succeeded. However, your attempt to update the {1} password(s) has failed because an update on this (these) password(s) has already happened successfully elsewhere during the time that has elapsed since this HMC last connected to the managed system.

A reconnection to the managed system has been initiated to reset the password status, and the managed system state will be updated to reflect the true authentication state once this has completed. Note that for the failure cases, the password(s) stored on the managed system are not what you attempted to set them to in this dialog.
  1. Rebuild the managed system. For details, see Updating managed system or frame information.
  2. If the managed system state remains in Pending Authentication, restart the HMC and try the task again.
  3. If the problem persists, contact your next level of support or your service provider.
HSCL1997 Your attempt to update the {0} password(s) has failed, because a successful attempt to update these passwords has taken place elsewhere during the time that has elapsed since this HMC last connected to the managed system. A subsequent attempt to reconnect to the managed system and reset the authentication state has also failed. 'Exit the Update Password - Pending Authentication dialog and retry the connection reset operation by selecting the 'Reset or Remove Connection' managed system task. If the problem persists, contact support.
  1. Rebuild the managed system. For details, see Updating managed system or frame information.
  2. If the managed system state remains in Pending Authentication, restart the HMC and try the task again.
  3. If the problem persists, contact your next level of support or your service provider.
HSCL1998 Your attempt to update the {0} password(s) has passed. However, your attempt to update the {1} password(s) has failed, because an update on this (these) passwords has already happened successfully elsewhere during the time that has elapsed since this HMC last connected to the managed system. A subsequent attempt to reconnect to the managed system and reset the authentication state has also failed. Exit the Update Password - Pending Authentication dialog and retry the connection reset operation by selecting the 'Reset or Remove Connection' managed system task. If the problem persists, contact support.
  1. Rebuild the managed system. For details, see Updating managed system or frame information.
  2. If the managed system state remains in Pending Authentication, restart the HMC and try the task again.
  3. If the problem persists, contact your next level of support or your service provider.
HSCL1999 Your attempt to update the {0} password(s) has failed, because a successful attempt to update these passwords has taken place elsewhere during the time that has elapsed since this HMC last connected to the managed system. A reconnection to the managed system will be initiated to reset the password status once you exit this dialog, and the managed system state will be updated to reflect the true authentication state once this has completed. 'Note that none of the passwords stored on the managed system are what you attempted to set them to in this dialog.
  1. Rebuild the managed system. For details, see Updating managed system or frame information.
  2. If the managed system state remains in Pending Authentication, restart the HMC and try the task again.
  3. If the problem persists, contact your next level of support or your service provider.
HSCL199A Your attempt to update the {0} password or passwords has succeeded. However, your attempt to update the {1} password or passwords has failed, because an update has already happened successfully elsewhere during the time that has elapsed since this HMC last connected to the managed system. A reconnection to the managed system will be initiated to reset the password status once you exit this dialog, and the managed system state will be updated to reflect the true authentication state once this has completed. Note that for the failure cases, the password or passwords stored on the managed system are not what you attempted to set them to in this dialog.
  1. Rebuild the managed system. For details, see Updating managed system or frame information.
  2. If the managed system state remains in Pending Authentication, restart the HMC and try the task again.
  3. If the problem persists, contact your next level of support or your service provider.
HSCL199B The HMC Access Password specified is invalid. The password must be at least {0} and no greater than {1} characters in length. Re-enter a password of the correct length in this field to proceed. Re-enter a password that conforms to the password rules.
HSCL199C The ASM General Password specified is invalid. The password must be at least {0} and no greater than {1} characters in length. Re-enter a password of the correct length in this field to proceed. Re-enter a password that conforms to the password rules.
HSCL199D The ASM Administrator Password specified is invalid. The password must be at least {0} and no greater than {1} characters in length. Re-enter a password of the correct length in this field to proceed. Re-enter a password that conforms to the password rules.
HSCL199E An error occurred while trying to open the 5250 console. The error code is {0}. Contact your service provider.
  1. Retry the operation.
  2. If the problem persists, contact your next level of support or your service provider.
HSCL199F An error occurred while trying to open the 5250 console. The error code is {0}. The additional data is {1}. Contact your service provider.
  1. Retry the operation.
  2. If the problem persists, contact your next level of support or your service provider.
HSCL19A0 An error occurred while trying to open the 5250 console. The operation timed out. The time out value used was {0} seconds. Try the operation again. If the problem persists, contact your service provider.
  1. Retry the operation.
  2. If the problem persists, contact your next level of support or your service provider.
HSCL19A1 An error occurred while trying to open the 5250 console. Try the operation again. If the problem persists, contact your service provider.
  1. Retry the operation.
  2. If the problem persists, contact your next level of support or your service provider.
HSCL19A2 Failed to save profile: {0}. The Save profile command has failed. This operation cannot be done when the partition is either not bootable or has not been booted for the first time. You might try to activate the partition with an appropriate profile, or rebuild the managed system. Rebuild the managed system. For details, see Updating managed system or frame information.
Parent topic: HMC error codes
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