Recovering when the remote control panel interface of Operations Console is not working correctly

Use this procedure to help resolve problems when the remote control interface of Operations Console is not working correctly for i5/OS®.

For additional information on using Operations Console, see the Operations Console topic.

  1. Are you able to change modes or select system functions using the remote control panel feature?
    • Yes: Continue with the next step.
    • No: Make sure the Operations Console cable is attached correctly. Using the Operations Console display, disconnect and then reconnect the server connection. If the same failure occurs, contact your next level of support or your hardware service provider.
  2. Are the remote control panel functions (Function/Data, Mode and Power) correctly displayed?
    • Yes: Use the remote control panel to start an IPL (initial program load) and continue with the next step.
    • No: Contact your next level of support or your hardware service provider.
  3. Was the IPL successfully started?
    • Yes: Continue the IPL process.
    • No: Contact your next level of support or your hardware service provider.
Parent topic: IBM i5/OS problem analysis
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