Scenario: IBM i5/OS without an HMC using direct Internet

This scenario demonstrates how to configure i5/OS® to use a direct Internet to connect to service and support when you do not use an HMC to manage your system.

Situation

If you are responsible for maintaining servers at your company, one of your roles might be to establish the connections within your network and to the service and support organization so that your servers can access service and support resources.

Objectives

In this scenario, you want to ensure that your company's server can receive support from the service organization when requested by your company's network administrator. The objective of this scenario is to create a direct Internet connection from the server to service and support.

Details

The following figure illustrates the flow of service information and problems through the service connection to service and support.

Figure 1. This diagram shows the flow of information and problems from a server in its manufacturing default configuration to service and support. The information and problems pass through the direct Internet connection on the server.


This diagram shows the flow of information and problems from a server in its manufacturing default configuration to service and support. The information and problems pass through the direct Internet connection on the server.

The figure illustrates the following points relevant to this scenario:
  • The server is in its manufacturing default configuration with i5/OS installed.
  • The direct Internet connection is configured on the server and connects to service and support.
  • The service information and problems flow from the i5/OS logical partition to service and support.

Prerequisites and assumptions

Successful implementation of this scenario requires that all necessary hardware planning and setup tasks are complete. Additional prerequisites and assumptions are noted in the appropriate places in the configuration tasks.

Configuration steps

You must complete the following tasks:

  1. Ensure that all prerequisites are met for your connection method. Refer to Task 3. Prerequisites.
  2. Ensure that your physical networking is set up correctly. See Task 4. Ensure that your physical networking is set up correctly.
  3. Obtain or verify your IBM® ID. See Task 5. Obtain or verify an IBM ID.
  4. Install i5/OS on your system or logical partitions. For details, refer to the Installing operating systems topic.
  5. Configure your TCP/IP network. For instructions, refer to the operating system documentation.
  6. Activate TCP/IP on your logical partitions. TCP/IP starts automatically, as long as the network adapter is recognized and can communicate with the network when the i5/OS operating system is started.
    Note: If TCP/IP does not activate, type STRTCP at an i5/OS command line to start TCP/IP. This command initializes and activates TCP/IP processing, starts the TCP/IP interfaces, and starts the server jobs. Only TCP/IP interfaces and servers with AUTOSTART *YES are started with the STRTCP command.
  7. Configure a direct connection to service and support from the server. See Task 9. Configure Electronic Service Agent for i5/OS.
  8. Register the IBM ID for i5/OS. See Task 10. Register the IBM ID for i5/OS.
  9. Verify that the connection to service and support is set up correctly and that information is being transmitted correctly. See Task 11. Test the connection to service and support.
  10. View information that was reported to IBM. See Task 12. View the server information that was reported to IBM.
Parent topic: Scenarios: IBM i5/OS
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