Performing a platform system or service processor dump

A platform system dump or service processor dump is performed when your next level of support or your service provider suspects a wait or loop in the server firmware.

Only perform a platform system or service processor dump under the direction of your next level of support or your service provider, after first providing to your next level of support or service provider a dump of the operating system (for example, a main storage dump for i5/OS®).
Note: Before performing a platform system dump, collect any reference code information from the control panel or the HMC. For details, see Collecting reference codes and system information.

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