Enabling remote support

Learn how to set up your server so that you can enable remote support centers to connect and manage your server or your HMC after you permit it.

Remote support enables you to securely give the service and support organization access to your HMC or server to enable problem analysis and determination.

• Remote support methods
  Use this information to learn about the remote support methods that are available to you.
• Enabling remote support on the HMC
  Use this information to learn how to allow the service and support organization to access your server or HMC.
• Enabling remote support without an HMC
  Use this information to learn how to enable remote support when you do not have an HMC.