Service request numbers (SRNs)

Service request numbers (SRNs) can appear when AIX® online diagnostics or eServer™ stand-alone diagnostics are run on your server.

If a problem occurs on your server or partition, SRNs might be displayed to indicate that a problem exists. Record any SRNs you receive, and provide them to your hardware service provider. The SRN can be used to help determine what needs to be done to correct the problem. For details on reporting an SRN to your service provider, see Using the problem reporting forms.


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