Running the eServer stand-alone diagnostics
from CD on a server with an HMC attached
Learn how to run the eServer™ stand-alone
diagnostics on a system with an HMC attached.
If you have logical partitions, note the following considerations:
When running diagnostics in a logically partitioned system, you must run
diagnostics in the logical partition containing the resource or resources
that you want to test.
The device from which you are loading stand-alone diagnostics must be
made available to the logical partition on which you want to run diagnostics.
This might require moving the device (for example, the CD drive or network
adapter connected to the Network Installation Management (NIM) server that
has a stand-alone diagnostic image) from the logical partition that currently
contains the device to the logical partition on which you want to run diagnostics.
Perform the following steps from the HMC to
run stand-alone diagnostics:
Note: If you need help with any of these steps,
contact your system operator.
Remove all tapes, diskettes, CDs, or DVDs, and insert the diagnostic
CD into the CD drive on the managed system (not the CD drive on the HMC).
Shut down the operating system from the HMC by
performing the following steps:
In the navigation area, select Server and partition > Server Management.
In the contents pane, expand the server that contains the partition you
want to test.
Right-click the partition and select Open Terminal Window.
In the VTerm window, log in as root user and enter any requested passwords.
Shut down the operating system using one of the following commands:
If AIX® is running,
type the shutdown -F command.
If Linux® is running,
type the shutdown -h now command
Close the VTerm window.
From the HMC,
right-click the partition and select Activate.
Ensure the Open a terminal window or console session
box is selected and click OK.
When the keyboard POST indicator (the word keyboard) is
shown on the firmware console, and before the last POST indicator (the word speaker)
is shown, press the 5 key on either the attached keyboard
or the ASCII keyboard to indicate that a service mode boot should be initiated
using the default service mode boot list.
When the keyboard POST indicator (the word keyboard)
is shown on the firmware console, and before the last POST indicator (the
word speaker) is shown, press the 5 key on either
the attached keyboard or the ASCII keyboard to indicate that a service mode
boot should be initiated using the default service mode boot list.
When the Welcome screen is shown, define the
following:
System console
Language to be used
Type of terminal
Note: Depending on the terminal emulator selected, the
function keys (Fn) might not function. In this case, use the ESC and the number
in the screen menus. For example, F3 = ESC key and the #3.
When the Diagnostics Operating Instructions
appear, press Enter.
Note: If you are unable to load the diagnostics
to the point where the "Diagnostic Operating Instructions" display is shown,
contact your next level of support or your hardware service provider.
From the Function Select screen, select one
of the following:
If you want to run diagnostics in Problem Determination mode, continue
with the next step.
If you want to run diagnostics in Task Selection (Service Aids) mode,
go to step 11.
Select Problem determination and
press Enter.
Check the list of resources that is displayed.
Does the list of resources match what you know to be installed in your system
or partition?
Yes: Continue with the next step.
No: Record any information you have about the missing resource
and check to ensure that the missing resource is installed correctly. If you
cannot correct the problem with a missing resource, replace the missing resource
(contact your service provider if necessary). To test the available resources,
continue with the next step.
Select All Resources,
or the specific resource or resources to be tested, and press the P7 (commit)
key.
Record any error information you receive during
the diagnostics, including service request numbers (SRNs) or SRCs, to report
to your service provider. For details, see Using the problem reporting forms.
When testing is complete, press the F3 key to
return to the Diagnostic Operating Instructions.
To exit stand-alone diagnostics, select the exit function key from the
menu and press Enter. Continue with step 18.
Select Task Selection list and
press Enter.
To perform one of these tasks, select the Task
Selection option from the Function Selection menu. After
a task is selected, a resource menu might be presented showing all resources
supported by the task.
From the Task selection list, select the service aid
task you want to perform. For example, Update and manage system Flash.
Follow the instructions for the task selected
on each menu or panel.
Record any information you receive during the
diagnostics, including service request numbers (SRNs), to report to your service
provider. For details, see the Using the problem reporting forms.
When testing is complete, press the F3 key to
return to the Diagnostic Operating Instructions.
To exit stand-alone diagnostics, select the exit function key from the
menu and press Enter. Continue with the next step.
Remove the CD from the drive.
When finished, contact your next level of support
or your hardware service provider with any information you received during
the diagnostics, including service request numbers (SRNs) and any missing
resources. For details, see the Using the problem reporting forms. This
ends the procedure.