Running the eServer stand-alone diagnostics from CD on a server without an HMC attached

Learn how to run the eServerâ„¢ stand-alone diagnostics on a system without an HMC attached.

  1. Choose from the following options:
    • If the system is powered on, continue with step 2.
    • If the system is powered off, continue with step 3.
  2. If the system is powered on, perform these steps:
    1. Let the system administrator and system users know that the system unit will be shut down.
    2. Stop all programs including the operating system. For details, see Start or stop the system.
    3. Continue with step 4.
  3. If the system is powered off, perform the following steps:
    1. Start the server so you will be able to insert the diagnostic CD into the CD drive during the next step.
    2. Continue with step 4.
  4. Insert the diagnostic CD in the CD drive.
  5. Re-start the server.
  6. Continue with Selecting testing options.

Selecting testing options

  1. When the keyboard POST indicator (the word keyboard) is shown on the firmware console, and before the last POST indicator (the word speaker) is shown, press the 5 key on either the attached keyboard or the ASCII keyboard to indicate that a service mode boot should be initiated using the default service mode boot list.
  2. When the Welcome screen is shown, define the following:
    • System console
    • Language to be used
    • Type of terminal
      Note: Depending on the terminal emulator selected, the function keys (Fn) might not function. In this case, use the ESC and the number in the screen menus. For example, F3 = ESC key and the #3.
  3. When the Diagnostics Operating Instructions appear, press Enter.
    Note: If you are unable to load the diagnostics to the point where the "Diagnostic Operating Instructions" display is shown, contact your next level of support or your hardware service provider.
  4. From the Function Select screen, select one of the following:
    • If you want to run diagnostics in Problem Determination mode, continue with the next step.
    • If you want to run diagnostics in Task Selection (Service Aids) mode, go to step 11.
  5. Select Problem determination and press Enter.
  6. Check the list of resources that is displayed. Does the list of resources match what you know to be installed in your system or partition?
    • Yes: Continue with the next step.
    • No: Record any information you have about the missing resource and check to ensure that the missing resource is installed correctly. If you cannot correct the problem with a missing resource, replace the missing resource (contact your service provider if necessary). To test the available resources, continue with the next step.
  7. Select All Resources, or the specific resource or resources to be tested, and press the P7 (commit) key.
  8. Record any error information you receive during the diagnostics, including service request numbers (SRNs) or SRCs, to report to your service provider. For details, see Using the problem reporting forms.
  9. When testing is complete, press the F3 key to return to the Diagnostic Operating Instructions.
  10. Choose from the following options:
    • To continue testing, return to step 7.
    • To exit stand-alone diagnostics, select the exit function key from the menu and press Enter. Continue with step 18.
  11. Select Task Selection list and press Enter.
  12. To perform one of these tasks, select the Task Selection option from the Function Selection menu. After a task is selected, a resource menu might be presented showing all resources supported by the task.
  13. From the Task selection list, select the service aid task you want to perform. For example, Update and manage system Flash.
  14. Follow the instructions for the task selected on each menu or panel.
  15. Record any information you receive during the diagnostics, including service request numbers (SRNs), to report to your service provider. For details, see the Using the problem reporting forms.
  16. When testing is complete, press the F3 key to return to the Diagnostic Operating Instructions.
  17. Choose from the following options:
    • To continue testing, return to step 13.
    • To exit stand-alone diagnostics, select the exit function key from the menu and press Enter. Continue with the next step.
  18. Remove the CD from the drive.
  19. When finished, contact your next level of support or your hardware service provider with any information you received during the diagnostics, including service request numbers (SRNs) and any missing resources. For details, see the Using the problem reporting forms. This ends the procedure.

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