Recovering from a tape or CD drive problem

Use this procedure to help resolve tape or CD drive problems for i5/OS®.

Verify the following:
  • All tape or CD drives are started and in a Ready (enabled) condition.
  • Cables between the system and the tape or CD drive are correctly connected, if applicable.
  • Tape density and tape bits per inch (BPI) match.
  • The tape path is clean.
  • The CD is clean, the format is supported, and the CD is inserted correctly with the label side showing.
Do all the tape or CDs still fail to read or write?
  • Yes: Contact your next level of support or your hardware service provider.
  • No: Replace the tape or CD and try the operation again. If the same failure occurs, contact your next level of support or your hardware service provider.

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