Verify the presence of an installed part using Hardware Management Console (HMC)

Use these instructions to verify an installed part using the Hardware Management Console (HMC). If you have reference codes, symptoms, or location codes that you used during the service action, locate the records to use during this procedure.

1. At the HMC, examine the service action event log for any open service action events. See Viewing serviceable events for details.
2. Are there any service action events that are open?
   • No: If the system attention LED is still on, use the HMC to turn off the LED. See Activating and Deactivating LEDs. This ends the procedure.
   • Yes: Continue with the next step.
3. Record the list of open service action events.
4. Examine the details of the open service action event. Is the error code associated with this service action event the same as you gathered earlier.
   • Yes: Continue with the next step.
   • No: Choose from the following options:
     • Review the other serviceable events and find one that does match and continue with the next step.
     • If the log does not match what you had gathered earlier, contact your service provider.
5. Select and highlight the service action event from the Error Associated With This Serviceable Event window.
6. Click Close Event.
7. Add comments for the serviceable event. Include any unique additional information. Click OK.
8. Did you replace, add, or modify a FRU of the open service action event?
   • No: Select the No FRU Replaced for this Serviceable Event option and click OK to close the service action event.
   • Yes: Perform the following steps:
     1. From the FRU list, select a FRU that you need to update.
     2. Double-click the FRU and update the FRU information.
     3. Click OK to close the service action event.
9. If you continue to have problems, contact your service provider.