Requesting and releasing control at the local console

This topic describes how the user at the local console requests and releases control of the server.

This task applies to the following configurations only:

Local console that is directly attached with remote access allowed
Remote console through dial-up support

When your local console does not have control of the server, you must request control at the local console to work with a server. Requesting control at the local console forces control back from a remote console if the remote console has control. After finishing your work, you must release control to allow Operations Console to automatically grant control to a requester. For more information about server control, see Server control.

Requesting control at the local console

To request control at the local console, perform the following steps:

Identify a user in control of a server.
If no user has control (SERVER is displayed in the Current User field), do the following:
1. Select the configuration name.
2. From the Connection menu, click Request Control.
3. If the Service Device Sign-on window is displayed, sign on using your service tools user ID and password. Operations Console needs a valid service tools user ID and password to authorize the connection between the server and the PC. If you have problems when signing on, see Troubleshooting authentication problems.
4. Confirm that the console is displayed. If it is not displayed, see Console fails to start in the troubleshooting information and Local console.
If a remote console user has control and you do not want to force control back from the remote console, send a message to a controlling console asking the user to release control. To request control at the local console, after the remote console releases control and control does not return to the local console, complete steps 2.a through 2.d.
If a remote console user has control and you do want to force control back from the remote console, complete steps 2.a through 2.d. At the remote console, the console closes and a message is displayed indicating that the local console has taken control.

Releasing control at the local console

To release control, do the following:

Select the configuration name.
From the Connection menu, click Release Control.

At this time, SERVER is displayed in the Current User field. The console disappears. Then control is automatically granted to the first requester.