Requesting control at the remote console

This topic describes how the user at the remote console can request server control from the local console.

This task applies to the following configurations only:

Local console that is directly attached with remote access allowed
Remote console through dial-up support

Requesting control of the server at the remote console allows you to have an active console at the remote console. An active console is a command interface to a server (5250 emulation) that is currently interacting with the server. You must have a remote console connected to a local console by a modem.

For more information about server control, see Server control.

To request control at the remote console, perform the following steps:

Identify the user who has control.
If SERVER is displayed in the Current User field, do the following:
1. Select the configuration name from the Operations Console Connection window.
2. From the Connection menu, click Request Control. If no user has had an active console, the Service Device Sign-on window might be displayed.
3. If the Service Device Sign-on window is displayed, sign on using your service tools user ID and password. Operations Console needs a valid user ID and password to authorize the connection between the server and the PC. For problems when signing on, see Troubleshooting authentication problems.
  After you sign on successfully, the console is displayed.
If the local user has control, complete the following steps:
1. Optional: Send a message to the local console explaining why you need to have control.
2. From the Connection menu, click Request Control.
  If the local user grants control to the remote console, the console is displayed. If the local user refuses control to the remote console, a window displays indicating the refusal.