Resynchronize the PC's and the server's service tools device ID passwords

This is a solution for when the PC's and the server's service tools device ID passwords do not match.

When a mismatch occurs in the service tools device ID password between the server and the Operations Console PC, the following error message is displayed: The PC service tools device ID password and the iSeries service tools device password do not match. Either the service tools device ID <name of device ID> is already in use or the passwords must be reset on this PC and the iSeries.. In this case, you need to resynchronize the password by performing recovery steps on the server.

Note: You need to Access Dedicated Service Tools (DST) or System Service Tools (SST) to perform the reset using the service tools device. If there is already another workstation capable of SST present, you can use it. Otherwise, you might need to temporarily attach another console such as:

Using a different local console on a network (LAN), if available.
Reconfiguring the same local console on a network (LAN) using an unused emergency service tools device ID.
Using an Operations Console local console that is directly attached to the server (if an Operations Console cable is available).
Using a twinaxial-attached console.
Using the control panel or remote control panel to reset QCONSOLE.

For instruction on resetting the service tools device ID password on the server or logical partition, see Resetting the service tools device ID password on the server or logical partition.

Note: The PC no longer requires the service tools device ID password to be reset manually. It automatically detects a reset on the server and resets itself on the next connection. If you feel that this automatic process failed, see Manually resetting the service tools device ID password on the PC.