D1008065 after attempting to activate the asynchronous communications adapter

Learn about the system reference code (SRC) D1008065's common return codes when an attempt to activate the asynchronous communications adapter fails.

Word 13 values for the xxyyzznn status indicators display differently depending on the system's code level and whether or not you have installed PTF MF39303 (V5R3M5) or PTF MF39304 (V5R4M0). Values xxyy only display on systems that are not managed by a Hardware Management Console (HMC).

Table 1. Word 13 values for the `xxyyzznn` status indicators
If Word 13 value is:	`xx` means:	`yy` means:	`zz` means:	`nn` means:
With PTF MF39303 (V5R3M5) or PTF MF39304 (V5R4M0)	E0 - System is upgraded from V5R3 and support for the 1 GB Ethernet adapter is not set. E1 - Disabled. Both the internal embedded adapter and external adapters are not being searched for. E2 - Allows the internal embedded adapter. E4 - Allows the external adapter. E6 - Allows both internal embedded adapter and external adapter.	C2, C3, or C4 - Location of selected asynchronous adapter used for console, ECS, and remote service. Note: C4 cannot be selected for use with the console when using the 2793 asynchronous adapter, but it can be selected for use with ECS and remote service.	10 - IOP RVX port 20 - IOP internal modem 40 - IOPless internal modem	00 - Received `OK` status from modem 01 - CTS timeout 02 - Received `Connect` status from PC client 03 - Stop request 07 - Received function 66 while active 08 - Failed to find port
Without PTF MF39303 (V5R3M5) or PTF MF39304 (V5R4M0)	E1 - Allows the internal embedded adapter. 00 - No support for the internal embedded adapter.	E2 - Allows the external adapter. 00 - No support for the external adapter.	10 - This is always displayed.	00 - Received `OK` status from modem 01 - CTS timeout 02 - Received `Connect` status from PC client 03 - Stop request 07 - Received function 66 while active 08 - Failed to find port
Example: With PTF MF39303 (V5R3M5) or PTF MF39304 (V5R4M0)	E6C210002 (`xxyyzznn`) = Allows for the internal embedded adapter and the asynchronous adapter. The asynchronous adapter is located in slot C2, which is running with IOP support, can be used for console, ECS, and remote service. The system is directly connected and is communicating with the PC.

Word 14 (panel function 12 and lower-left first eight digits if using the control panel and not the Hardware Management Console) contains the reason an SRC of D1008065 is returned. A successful activation usually occurs when the console type value is set to Operations Console (Direct), value of 2. All zeros indicate the server was able to activate the asynchronous communications adapter but for some reason was unable to detect the correct condition on the PC. The most common reason for this is that the serial port on the PC is in an unexpected state. Powering off the PC and then powering it back on might clear this condition. An unstable iSeries™ Access For Windows^® installation might also cause this condition. Try uninstalling and then reinstalling the product, and removing the Operations Console connection modem, and reinstalling it might correct this condition.

Table 2. Troubleshooting D1008065 using Word 14 and Word 15 values
If Word 14 value is:	Word 14 means:
00000000	Successful activation
00000001	Port not found
00000002	No cable attached
00000004	Activation failed (see word 15)
If Word 15 value is:	Word 15 means:
CC100301	Resource might be in use
CC10031A	Cable mismatch or country code not set (Use CHGNETA to set country code, if needed.)