Verifying the repair in AIX

Use this MAP to check out the server after a repair is completed.

  1. Did you replace a disk drive in the root volume group?
    NO
    Go to Step 3.
    YES
    Continue with the next step.

  2. Run standalone diagnostics from either a CD ROM or from a NIM server.

    Did you encounter any problems?
    NO
    Reinstall the operating system and continue with Step 5.
    YES
    If the original problem still exists, replace the FRU or perform the isolation procedure that is next in the FRU list. If you have reached the end of the FRU list, contact your next level of support.

    If a new problem has occurred, go to Beginning Problem Analysis.
  3. Did you replace a FRU with power on and concurrently with system operations?
    NO
    Go to Step 5.
    YES
    Continue with the next step.

  4. Did you use an AIX(R) diagnostics service aid hot-swap operation to change the FRU?

    Note: The AIX diagnostic service aid was used if a resource was removed using the Hot Plug task.

    YES
    Go to Step 6.
    NO
    Go to Step 7.
    		 

  5. Note: If any FRUs have been removed that should be reinstalled, reinstall them now.

    Perform the following:

    1. If the system is not powered on, power it on now.
    2. Perform a slow boot.
    3. Wait until the AIX operating system login prompt displays or until system activity on the operator panel or display apparently has stopped.
    4. Did you encounter any problems?
    NO
    Continue with the next step.
    YES
    If the original problem still exists, replace the FRU or perform the isolation procedure that is next in the FRU list. If you have reached the end of the FRU list, contact your next level of support.

    If a new problem has occurred, go to Beginning Problem Analysis.
  6. If the Resource Repair Action menu is already displayed, go to Step 9; otherwise, perform the following:

    1. Log into the operating system either with root authority (if needed, ask the customer to enter the password) or use the CE login.
    2. Enter the diag -a command and check for missing resources. Follow any instructions that display. If an SRN displays, suspect a loose card or connection. If no instructions display, no resources were detected as missing. Continue with the next step.

  7. Perform the following:
    1. Enter diag at the command prompt.
    2. Press Enter.
    3. Select the Diagnostics Routines option.
    4. When the DIAGNOSTIC MODE SELECTION menu displays, select Problem determination.
    5. When the ADVANCED DIAGNOSTIC SELECTION menu displays, select the All Resources option or test the FRUs you exchanged, and any devices that are attached to the FRU(s) you exchanged, by selecting the diagnostics for the individual FRU.

    Did the RESOURCE REPAIR ACTION menu (801015) display?

    NO
    Continue with the next step.
    YES
    Go to Step 9.

  8. Did the TESTING COMPLETE, no trouble was found menu (801010) display?
    YES
    Use the Log Repair Action option, if not previously logged, in the TASK SELECTION menu to update the AIX error log. If the repair action was reseating a cable or adapter, select the resource associated with that repair action.

    If the resource associated with your action is not displayed on the resource list, select sysplanar0.

    Note: If the system attention indicator is on, this will set it back to the normal state.

    Go to Step 11.

    NO
    If the original problem still exists, replace the FRU or perform the isolation procedure that is next in the FRU list. If you have reached the end of the FRU list, contact your next level of support.

    If a new problem has occurred, go to Beginning Problem Analysis.

  9. When a test is run on a resource in system verification mode, and that resource has an entry in the AIX error log, if the test on the resource was successful, the RESOURCE REPAIR ACTION menu displays.

    After replacing a FRU, you must select the resource for that FRU from the RESOURCE REPAIR ACTION menu. This updates the AIX error log to indicate that a system-detectable FRU has been replaced.

    Note: If the system attention indicator is on, this action will set it back to the normal state.

    Perform the following:

    1. Select the resource that has been replaced from the RESOURCE REPAIR ACTION menu. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the resource list, select sysplanar0.
    2. Press Commit after you make your selections.

    Did another Resource Repair Action (801015) display?

    NO
    If the No Trouble Found menu displays, go to Step 11.
    YES
    Continue with the next step.

  10. The parent or child of the resource you just replaced may also require that you run the RESOURCE REPAIR ACTION service aid on it.

    When a test is run on a resource in system verification mode, and that resource has an entry in the AIX error log, if the test on the resource was successful, the RESOURCE REPAIR ACTION menu displays.

    After replacing that FRU, you must select the resource for that FRU from the RESOURCE REPAIR ACTION menu. This updates the AIX error log to indicate that a system-detectable FRU has been replaced.

    Note: If the system attention indicator is on, this action will set it back to the normal state.

    Perform the following:

    1. From the RESOURCE REPAIR ACTION menu, select the parent or child of the resource that has been replaced . If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the resource list, select sysplanar0.
    2. Press COMMIT after you make your selections.
    3. If the No Trouble Found menu displays, continue with the next step.

  11. If you changed the service processor or network settings, as instructed in previous MAPs, restore the settings to the value they had prior to servicing the system. If you ran standalone diagnostics from CD-ROM, remove the standalone diagnostics CD-ROM from the system.

    Did you perform service on a RAID subsystem involving changing of the PCI RAID adapter cache card or changing the configuration?

    Note: This does not refer to the PCI-X RAID adapter or cache.
    NO
    Go to Close of Call.
    YES
    Continue with the next step.

  12. Use the Recover Options selection to resolve the RAID configuration. To do this, perform the following:

    1. On the PCI SCSI Disk Array Manager screen, select Recovery options.
    2. If a previous configuration exists on the replacement adapter, this must be cleared. Select Clear PCI SCSI Adapter Configuration. Press F3.
    3. On the Recovery Options screen, select Resolve PCI SCSI RAID Adapter Configuration.
    4. On the Resolve PCI SCSI RAID Adapter Configuration screen, select Accept Configuration on Drives.
    5. On the PCI SCSI RAID Adapter selections menu, select the adapter that you changed.
    6. On the next screen, press Enter.
    7. When you get the Are You Sure selection menu, press Enter to continue.
    8. You should get an OK status message when the recover is complete. If you get a Failed status message, verify that you selected the correct adapter, then repeat this procedure. When recover is complete, exit the operating system.
    9. Go to Closing a service call.