Copying a dump

Use this procedure to copy a current platform dump or current main storage dump when the Main Storage Dump auto copy option is disabled. Copying the current dump allows another dump of the same type to be created.

Note:
If you have an HMC, you must manage your platform dumps with the HMC.

Using an HMC to copy a dump

Learn how to copy a dump using an HMC.

Note:
If you have an HMC, you must manage your platform dumps with the HMC. However, you will need to manage i5/OS(R) main storage dumps with the IBM(R) i5/OS service tools.
  1. In the navigation area, open Systems Management.
  2. Select the server and open it.
  3. Select Serviceability.
  4. Select Manage Dumps.
  5. Select Selected > Copy Dump.
  6. Select the dump to copy.
  7. Verify that HMC containing the dump is the HMC being used to copythe dump.
  8. To copy the dump to DVD media, select Selected > Copy Dump File to DVD Media.
  9. Load the media and follow the instructions on the display.
  10. When the copy procedure is successfully completed, remove the media and process it according to the instructions of your next level of support or your hardware service provider.
  11. If you encounter a problem with the copy procedure, contact your next level of support or your hardware service provider. This ends the procedure.

Using the AIX command line to copy a dump

Learn how to use the AIX command line to copy a dump.

Copy the dump only if you are directed to do so by your next level of support or service provider.

Note:
If you have an HMC, you must manage your platform dumps with the HMC. For details, see Using an HMC to copy a dump.

Platform dumps are saved in AIX under the following directory: 

/var/adm/platform
Note:
If the AIX partition becomes the service partition after it was installed, run the following command to create this directory: 
platform_dump -f jfs2

or

platform_dump -f jfs

This command will create the /var/adm/ras/platform file system. This is done automatically during installation if the AIX partition was marked as the service partition before it was installed.

Using the Linux command line to copy a dump

Learn how to use the Linux command line to copy a dump.

Copy the dump only if you are directed to do so by your next level of support or service provider.

Note:
If you have an HMC, you must manage your platform dumps with the HMC. For details, see Using an HMC to copy a dump.

Platform dumps are saved in Linux under the following directory: 

/var/log/dump/