FSPSPC1

If the system hangs after the code that sent you to this procedure appears in the control panel, perform these steps to reset the service processor.

Resetting the service processor on systems with a physical control panel

If the Advanced System Management Interface (ASMI) is available, reset the service processor using the ASMI menus.
Were you able to use the ASMI menus to reset the service processor?
- Yes: This ends the procedure.
- No: Continue with the next step.
Activate the service processor pinhole reset switch on the system's operator panel by carefully performing these steps:
1. Using an insulated paper clip, unbend the clip so that it has a straight section about two inches long.
2. Insert the clip straight into the hole, keeping the clip perpendicular to the plastic bezel.
3. When you engage the reset switch, you should feel the detent of the switch.
4. Pressing the reset switch resets the service processor and causes the system to shut down.
Reboot the system in slow mode from the permanent side using control panel function 02 or the ASMI menus, if available.
If the hang repeats, check with service support to see if a firmware update is available that fixes the problem. For more information, see Service Guide for Deskside and Rack-Mounted Consoles, SA76-0120.
Choose from the following options:
- If no firmware update is available, continue with the next step.
- If a firmware update is available, apply it using the Hardware Management Console (HMC).
  Did the update resolve the problem so that the system now boots?
  - Yes: This ends the procedure.
  - No: You are here because there is no HMC attached to the system, the flash update failed, or the updated firmware did not fix the hang. Continue with the next step.
Choose from the following options:
- If you are a customer, contact your hardware service provider. This ends the procedure.
- If you are a hardware service provider, continue with the next step.
Replace the system backplane (see Locating FRUs).
If replacing the system backplane does not fix the problem, contact your next level of support. This ends the procedure.