Yes: The loop remains in a failed state until
all processor enclosures and I/O enclosures on the loop are powered on and
functioning. Work with the customer to determine if all the powered down enclosures
on the loop can be powered on. After all enclosures on the loop are powered
on, continue with the next step.
Did the RIO/HSL/12X loop recover?
No: Continue with the next step.
Yes: Close the problem. This ends the
procedure.
Search for a serviceable event with a 1xxx
xxxx SRC logged at approximately the same time and with one or more FRUs
in the same unit as those in the FRU list for the SRC you are currently working.
Did you find a serviceable event with a 1xxx xxxx SRC?
Yes: Work that problem. After you have repaired
that error, the RIO/HSL/12X loop may be recovered. After you complete working
that problem, return to this procedure and check to determine if correcting
that problem also corrected the RIO/HSL/12X error. To determine if the RIO/HSL/12X
loop has recovered, record the RIO/HSL/12X loop number in the first four characters
of word 7 of this SRC and perform RIOIP10.
Did the RIO/HSL/12X loop recover?
No: Continue with the next step.
Yes: Close the problem. This ends the
procedure.
Is SRC word 7 "0686 xxxx" or "0684 xxxx" and
did this error occur on an HV8?
Yes:This is an internal RIO loop error. If the first FRU in the
FRU list in the serviceable event view contains a part number and a location
code, replace that FRU first. If not, replace Adapter 1 for Node 0 at the
location given in the locations section for the system you are working on.
See Locating FRUs.
Did the same error reoccur?
No:Work any new errors that occur.This ends the procedure.
Yes:Replace the system backplane. (See Locating FRUs)
Did the RIO/HSL/12X loop recover?
No: Replace the system backplane.
Yes: Close the problem. This ends the procedure.
Did the same error reoccur?
No: Work any new errors that occur. This ends the procedure.
Yes: Replace the system backplane. See Locating FRUs. This
ends the procedure.
In the serviceable event view, search for a
B700 6981 error logged at approximately the same time and on the same RIO/HSL/12X
loop (the first four characters of word 7 are the same).
Did you find a serviceable event with a B700 6981 SRC at approximately
the same time and on the same RIO/HSL/12X loop?
Yes: Work that problem. After you have repaired
that error, the RIO/HSL/12X loop may be recovered. After you complete working
that problem, return to this procedure and check to determine if correcting
that problem also corrected the RIO/HSL/12X error. To determine if the RIO/HSL/12X
loop has recovered, record the RIO/HSL/12X loop number in the first four characters
of word 7 of this SRC and perform RIOIP10.
Did the RIO/HSL/12X loop recover?
No: Continue with the next step.
Yes: Close the problem. This ends the
procedure.
Using the FRU list that you are working with
for this SRC, exchange one FRU at a time. After you exchange each FRU, determine
if the loop has recovered.To determine if the RIO/HSL/12X loop has recovered,
record the RIO/HSL/12X loop number in the first four characters of word 7
of this SRC and perform RIOIP10. After
the loop recovers or after you have exchanged all the FRUs, continue with
the next step. To replace a FRU, refer to Locating FRUs.
Did the RIO/HSL/12X loop recover?
No: Contact your next level of support. This
ends the procedure.