PWRSPLY

A power supply might be the failing item.

Attention: When replacing a redundant power supply, a 1xxx 1504, 1514, 1524, or 1534 reference code may surface in the error log. If you just removed and replaced the power supply in the location associated with this reference code, and the power supply became ready (ac power good LED is illuminated) after the install, disregard this reference code. If you had not previously removed and replaced a power supply, the power supply did not become ready after installation, or there are repeated fan fault errors after the power supply replacement, continue to follow this procedure.

  1. Is the reference code 1xxx15xx or 1xxx71xx?
    • No: Continue with the next step.
    • Yes: Perform the following:
      1. Find the unit reference code in the following table to determine FRU part number for the failing power supply and it's location.
      2. Ensure that the power cables to the power supply are properly connected and seated. The green Power Good LED on the power supply will illuminate when power is correctly connected to the power supply.
      3. Is the reference code 1xxx-1500, 1510, 1520, or 1530 and is the failing unit configured with a redundant power supply option (or dual line cord feature)?
        • Yes: Before replacing any parts, perform isolation procedure PWR1911, or perform isolation procedure PWR1911 in the service guide for the server.
        • No: Continue with step 1.d.
      4. Replace the failing power supply (see the following table to determine which power supply to replace and its location).
        Attention: For reference codes 1510 and 1520 before replacing any parts on a dual line cord system, perform isolation procedure PWR1911, or perform isolation procedure PWR1911 in the service guide for the server. Before replacing parts on a single line cord system, check the ac jumper to the power supply.
      5. Perform the following if the new power supply does not fix the problem:
        1. Reinstall the original power supply.
        2. Try the new power supply in each of the other positions listed in the table.
        3. If the problem still is not fixed, reinstall the original power supply and go to the next FRU in the list.
        4. For reference codes 1xxx-1510 and 1520 if a problem persists after replacing the power supply, exchange the power distribution backplane, contact your next level of support.

        6. Use the following table to determine the part number for the field replaceable unit (FRU):
        Unit reference code Type-model or feature code Part number Description Location code
        1510, 1511, 1512, 1513, 1514, 7110 8204-E8A 44V3559 Power supply, ac Un-E1
        1520, 1521, 1522, 1523, 1524, 7120 8204-E8A 44V3559 Power supply, ac Un-E2
        1510, 1511, 1512, 1513, 1514, 7110 8204-E8A 42R6607 Power supply, dc Un-E1
        1520, 1521, 1522, 1523, 1524, 7120 8204-E8A 42R6607 Power supply, dc Un-E2
        1510, 1511, 1512, 1513, 1514, 7110 9406-MMA, 9117-MMA 42R8010 Power supply Un-E1
        1520, 1521, 1522, 1523, 1524, 7120 9406-MMA, 9117-MMA 42R8010 Power supply Un-E2
        1510, 1511, 1512, 1513, 1514, 1516, 1517 5790, 7311-D11 22R3958 Power supply Un-E1
        1520, 1521, 1522, 1523, 1524, 1526, 1527 5790, 7311-D11 22R3958 Power supply Un-E2
        1510, 1511, 1512, 1513, 1514, 1516, 1517 0595, 5095, 7311-D20 39J2781 Power supply Un-E1
        1520, 1521, 1522, 1523, 1524, 1526, 1527 0595, 5095, 7311-D20 39J2781 Power supply Un-E2
        1510, 1511, 1512, 1513, 1514, 1516, 1517 5796, 7314-G30 42R4491 Power supply Un-E1
        1520, 1521, 1522, 1523, 1524, 1526, 1527 5796, 7314-G30 42R4491 Power supply Un-E2
        This ends the procedure.

  2. Is the reference code 1xxx-2600, 2601, 2603, 2605, or 2606?
    • No: Continue with the next step.
    • Yes: Perform the following:
      1. Find the unit reference code in the following table to determine FRU part number for the failing power supply and it's location.
      2. Replace the failing power supply.
      3. Perform the following if the new power supply does not fix the problem:
        1. Reinstall the original power supply.
        2. Try the new power supply in each of the other positions listed in the table.
        3. If the problem still is not fixed, reinstall the original power supply and go to the next FRU in the list.

      Use the following table to determine the part number for the field replaceable unit (FRU):
      Unit reference code Type-model or feature code Part number Description Location code
      1xxx-2600, 2601, 2603, 2605, or 2606 9406-MMA, 9117-MMA 42R8010 Power supply Un-E1 or Un-E2
      1xxx-2600, 2601, 2603, 2605, or 2606 5790, 7311-D11 22R3958 Power supply Un-E1 or Un-E2
      1xxx-2600, 2601, 2603, 2605, or 2606 0595, 5095, 7311-D20 39J2781 Power supply Un-E1 or Un-E2
      1xxx-2600, 2601, 2603, 2605, or 2606 5796, 7314-G30 42R4491 Power supply Un-E1 or Un-E2
      This ends the procedure.

  3. Is the reference code 1xxx 8455 or 8456?
    • No: Return to the "Starting a service call" procedure. This ends the procedure.
    • Yes: One of the power supplies is missing, and must be installed. Use the following table to determine which power supply is missing, and install the power supply.

      Reference code Missing power supply
      1xxx 8455 Un-E1
      1xxx 8456 Un-E2