A connection between an HMC and a service processor has been lost. The location code will identify the unit to which contact was lost.

1. Is the system receiving power?
   • No: Take the necessary action to restore power to the system. This ends the procedure.
   • Yes: Continue with the next step.

2. Verify the network connection between the service processor and the HMC. See the table below for location information.

   FRU name (check in order, one at a time)	Location
   8204-E8A Service processor to HMC cable, Ethernet cable	Un-P1-T7
   9117-MMA or 9406-MMA Service processor to HMC cable, Ethernet cable	Un-P1-C11-T3

Does the problem persist?
• No: This ends the procedure.
• Yes: Continue with the next step.
3. Shut down the operating system for the server in preparation to reboot the server. Reapply the power and boot the server. Does the problem persist?
   • No: This ends the procedure.
   • Yes: Continue with the next step.

4. Use SVCPROC to replace the service processor. If the problem persists, contact your next level of support. This ends the procedure.