The service processor is failing. Use the table below to determine the FRU part number for the service processor. Some units have the service processor built into the system backplane.

Note: After you replace the part and before attempting to power up the server, set the configuration ID for the SPCN. Otherwise, the server will not IPL. For information about setting the configuration ID, see PWR1917 or go to the PWR1917 procedure in the service guide for the server.

If the server is a multiple-drawer 9406-MMA or 9117-MMA server and the SRC is a B1xx SRC, use the last byte in word 3 of the primary SRC to determine which service processor card to replace:

• If the last byte is a 10, replace the primary unit's service processor card.
• If the last byte is a 20, replace the secondary unit 1, service processor card.

If you don't have access to word 3 of the primary SRC, you can also determine which service processor card to replace by using either of the following methods:

• If you have access to the Advanced System Management Interface (ASMI), log on and display the details of the service processor error log. Using the Platform Event Log id (shown in the first table of each detail of the log), look at the first byte.
  • If the first byte is a 50, then replace the primary unit service processor.
  • If the first byte is a 51, then replace the secondary unit 1 service processor.
• If you have access to a Hardware Management Console (HMC), log in as PE user and bring up Manage Serviceable Events under the Service Focal Point screen. Display the events for the corresponding service processor system, then double-click the system to see the details. Look at the Field Platform log ID, which contains a decimal value that you need to convert to a hexadecimal value.
  • If the first byte is a 50, then replace the primary unit service processor.
  • If the first byte is a 51, then replace the secondary unit 1 service processor.

Use the following table to determine the part number for the field replaceable unit (FRU):

This ends the procedure.