The problem may be at the remote site or on the network media.

Perform the following:

1. Ask the remote site operator to verify the following:
   • The remote equipment is powered on and ready.
   • The configuration values are correct.
   • The local area network cables are securely connected and are not damaged.

2. If the problem continues, run all available diagnostic tests on the remote equipment and perform the repair action specified.

This ends the procedure.