Verifying the repair in AIX and Linux

    • Log into the operating system either with root authority (if needed, ask the customer to enter the password) or use the CE login.
    • Enter the diag -a command and check for missing resources. Follow any instructions that display. If an SRN displays, suspect a loose card or connection. If no instructions display, no resources were detected as missing.
    • Enter diag at the command prompt.
    • Press Enter.
    • Select the Diagnostics Routines option. When the DIAGNOSTIC MODE SELECTION menu displays, select Problem determination.
    • When the ADVANCED DIAGNOSTIC SELECTION menu displays, select the All Resources option or test the FRUs you exchanged, and any devices that are attached to the FRU(s) you exchanged, by selecting the diagnostics for the individual FRU.
  2. Did the RESOURCE REPAIR ACTION menu (801015) display?
    No Yes
    V Go to Step 5.
  3. Did the TESTING COMPLETE, no trouble was found menu (801010) display?
    Yes No
    V There is still a problem. Go to MAP 0020: Problem Determination Procedure.
  4. Use the Log Repair Action option, if not previously logged, in the TASK SELECTION menu to update the AIX error log. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the resource list, select sysplanar0. Go to Step 7.
    Note:
    If the system attention indicator is on, this will set it back to the normal state.

  5. When a test is run on a resource in system verification mode, and that resource has an entry in the AIX error log, if the test on the resource was successful, the RESOURCE REPAIR ACTION menu displays.

    After replacing a FRU, you must select the resource for that FRU from the RESOURCE REPAIR ACTION menu. This updates the AIX error log to indicate that a system-detectable FRU has been replaced.

    Do the following:

    Select the resource that has been replaced from the RESOURCE REPAIR ACTION menu. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the resource list, select sysplanar0.

    Press Commit after you make your selections.

    Did another Resource Repair Action (801015) display?
    Note:
    If the system attention indicator is on, this action will set it back to the normal state.
    Yes No
    V Go to Step 7.

  6. The parent or child of the resource you just replaced may also require that you run the RESOURCE REPAIR ACTION service aid on it.

    When a test is run on a resource in system verification mode, and that resource has an entry in the AIX error log, if the test on the resource was successful, the RESOURCE REPAIR ACTION menu displays.

    After replacing that FRU, you must select the resource for that FRU from the RESOURCE REPAIR ACTION menu. This updates the AIX error log to indicate that a system-detectable FRU has been replaced.

    Do the following:

    From the RESOURCE REPAIR ACTION menu, select the parent or child of the resource that has been replaced . If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the resource list, select sysplanar0.

    Press COMMIT after you make your selections.

    If the No Trouble Found menu displays, continue with the next step.
    Note:
    If the system attention indicator is on, this action will set it back to the normal state.

  7. If you changed the service processor or network settings, as instructed in previous MAPs, restore the settings to the value they had prior to servicing the system.

    If you ran standalone diagnostics from CD-ROM, remove the standalone diagnostics CD-ROM from the system.

    Did you perform service on a RAID subsystem involving changing of the PCI RAID adapter cache card or changing the configuration?
    Note:
    This does not refer to the PCI-X RAID adapter or cache.
    Yes No
    V Go to Step 9.

  8. Use the Recover Options selection to resolve the RAID configuration. To do this, do the following:

    On the PCI SCSI Disk Array Manager screen, select Recovery options.

    If a previous configuration exists on the replacement adapter, this must be cleared. Select Clear PCI SCSI Adapter Configuration. Press F3.

    On the Recovery Options screen, select Resolve PCI SCSI RAID Adapter Configuration.

    On the Resolve PCI SCSI RAID Adapter Configuration screen, select Accept Configuration on Drives.

    On the PCI SCSI RAID Adapter selections menu, select the adapter that you changed.

    On the next screen, press Enter.

    When you get the Are You Sure selection menu, press Enter to continue.

    You should get an OK status message when the recover is complete. If you get a Failed status message, verify that you selected the correct adapter, then repeat this procedure. When recover is complete, exit the operating system. Go to the next Step.
  9. Go to Close of Call Procedure. This completes the repair.