MAP 0410: Repair checkout

Purpose of this MAP

Use this MAP to check out the server after a repair is completed.

If you are servicing an SP^(TM) system, go to the End-of-call MAP in the SP System Service Guide.

If you are servicing a clustered eServer^(TM), go to the End of Call MAP in the Clustered eServer Installation and Service Guide.

If you are servicing a cluster, go to the End-of-call procedure in the Clustered Installation and Service Guide.

• Step 0410-1

  Did you use an AIX diagnostics service aid hot-swap operation to change the FRU?

  NO

  Go to Step 0410-2.

  YES

  Go to Step 0410-4.

• Step 0410-2
  Note:
  If the system planar or battery has been replaced and you are loading diagnostics from a server over a network, it may be necessary for the customer to set the network boot information for this system before diagnostics can be loaded. The system time and date information should also be set when the repair is completed.

  Do you have any FRUs (for example cards, adapters, cables, or devices) that were removed during problem analysis that you want to put back into the system?

  NO

  Go to Step 0410-3.

  YES

  Reinstall all of the FRUs that were removed during problem analysis. Go to Step 0410-3.

• Step 0410-3

  Is the system or logical partition that you are performing a repair action on running the AIX^(R) operating system?

  NO

  Go to Step 0410-5.

  YES

  Go to Step 0410-4.

• Step 0410-4

  Does the system or logical partition you are performing a repair action on have AIX installed?

  Note:
  Answer "NO" to this question if you have just replaced a hard disk in the root volume group.

  NO

  Go to Step 0410-5.

  YES

  Go to Step 0410-6.

• Step 0410-5

  Run standalone diagnostics from either a CD ROM or from a NIM server. For instruction on running standalone diagnostics from a CD and using an HMC, go to Using the HMC to load the standalone diagnostics from CD-ROM. For instruction on running standalone diagnostics from a CD and not using an HMC, go to Loading the standalone diagnostics on a system without an HMC attached. For instruction on running standalone diagnostics from a NIM server and using an HMC, go to Running Standalone Diagnostics from a Network Installation Management (NIM) Server with an HMC Attached to the System. For instruction on running standalone diagnostics from a NIM server, go to Client Configuration and Booting Standalone Diagnostics from the NIM Server.

  Did you encounter any problems?

  NO

  Go to Step 0410-14.

  YES

  Go to MAP 0020: Problem determination procedure.

• Step 0410-6
  1. If the system supports slow boot (See Performing a slow boot), do a slow boot on the system. If the system does not support slow boot, do a normal boot.
  2. Power on the system.
  3. Wait until the AIX operating system login prompt displays or until system activity on the operator panel or display apparently has stopped.

  Did the AIX Login Prompt display?

  NO

  Go to MAP 0020: Problem Determination Procedure.

  YES

  Go to Step 0410-7.

• Step 0410-7

  If the Resource Repair Action menu is already displayed, go to Step 0410-10; otherwise, do the following:

  1. Log into the operating system either with root authority (if needed, ask the customer to enter the password) or use the CE login.
  2. Enter the diag -a command and check for missing resources. Follow any instructions that display. If an SRN displays, suspect a loose card or connection. If no instructions display, no resources were detected as missing. Continue on to Step 0410-8
• Step 0410-8
  1. Enter diag at the command prompt.
  2. Press Enter.
  3. Select the Diagnostics Routines option.
  4. When the DIAGNOSTIC MODE SELECTION menu displays, select Problem determination.
  5. When the ADVANCED DIAGNOSTIC SELECTION menu displays, select the All Resources option or test the FRUs you exchanged, and any devices that are attached to the FRU(s) you exchanged, by selecting the diagnostics for the individual FRU.

  Did the RESOURCE REPAIR ACTION menu (801015) display?

  NO

  Go to Step 0410-9.

  YES

  Go to Step 0410-10.

• Step 0410-9

  Did the TESTING COMPLETE, no trouble was found menu (801010) display?

  NO

  There is still a problem. Go to MAP 0020: Problem Determination Procedure.

  YES

  Use the Log Repair Action option, if not previously logged, in the TASK SELECTION menu to update the AIX error log. If the repair action was reseating a cable or adapter, select the resource associated with that repair action.

  If the resource associated with your action is not displayed on the resource list, select sysplanar0.

  Note:

  If the system attention indicator is on, this will set it back to the normal state.

  Go to Step 0410-12.

• Step 0410-10

  When a test is run on a resource in system verification mode, and that resource has an entry in the AIX error log, if the test on the resource was successful, the RESOURCE REPAIR ACTION menu displays.

  After replacing a FRU, you must select the resource for that FRU from the RESOURCE REPAIR ACTION menu. This updates the AIX error log to indicate that a system-detectable FRU has been replaced.

  Note:
  If the system attention indicator is on, this action will set it back to the normal state.

  Do the following:

  1. Select the resource that has been replaced from the RESOURCE REPAIR ACTION menu. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the resource list, select sysplanar0.
  2. Press Commit after you make your selections.

  Did another Resource Repair Action (801015) display?

  NO

  If the No Trouble Found menu displays, go to Step 0410-12.

  YES

  Go to Step 0410-11.

• Step 0410-11

  The parent or child of the resource you just replaced may also require that you run the RESOURCE REPAIR ACTION service aid on it.

  When a test is run on a resource in system verification mode, and that resource has an entry in the AIX error log, if the test on the resource was successful, the RESOURCE REPAIR ACTION menu displays.

  After replacing that FRU, you must select the resource for that FRU from the RESOURCE REPAIR ACTION menu. This updates the AIX error log to indicate that a system-detectable FRU has been replaced.

  Note:
  If the system attention indicator is on, this action will set it back to the normal state.

  Do the following:

  1. From the RESOURCE REPAIR ACTION menu, select the parent or child of the resource that has been replaced . If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the resource list, select sysplanar0.
  2. Press COMMIT after you make your selections.
  3. If the No Trouble Found menu displays, go to Step 0410-12.
• Step 0410-12

  If you changed the service processor or network settings, as instructed in previous MAPs, restore the settings to the value they had prior to servicing the system. If you ran standalone diagnostics from CD-ROM, remove the standalone diagnostics CD-ROM from the system.

  Did you perform service on a RAID subsystem involving changing of the PCI RAID adapter cache card or changing the configuration?

  Note:
  This does not refer to the PCI-X RAID adapter or cache.

  NO

  Go to Step 0410-14.

  YES

  Go to Step 0410-13.

• Step 0410-13

  Use the Recover Options selection to resolve the RAID configuration. To do this, do the following:

  1. On the PCI SCSI Disk Array Manager screen, select Recovery options.
  2. If a previous configuration exists on the replacement adapter, this must be cleared. Select Clear PCI SCSI Adapter Configuration. Press F3.
  3. On the Recovery Options screen, select Resolve PCI SCSI RAID Adapter Configuration.
  4. On the Resolve PCI SCSI RAID Adapter Configuration screen, select Accept Configuration on Drives.
  5. On the PCI SCSI RAID Adapter selections menu, select the adapter that you changed.
  6. On the next screen, press Enter.
  7. When you get the Are You Sure selection menu, press Enter to continue.
  8. You should get an OK status message when the recover is complete. If you get a Failed status message, verify that you selected the correct adapter, then repeat this procedure. When recover is complete, exit the operating system.
  9. Go to Step 0410-14.
• Step 0410-14

  If the system you are servicing has a Hardware Management Console (HMC) with Service Focal Point (SFP), go to the End-of-call procedure for systems with Service Focal Point.

This completes the repair; return the server to the customer.