Ensure that you have an Internet connection

To download fixes from the service and support system or Web site to your HMC or server, you must have a connection to service and support either through a modem, direct or indirect Internet, or pass-through system.

To verify that the service connection is working, perform the following steps:

1. Choose from the following options:
   • If you are using a POWER^(TM)5 HMC, continue with step Obtaining firmware updates through an HMC with an Internet connection.
   • If you are using a POWER6 HMC, continue with step .
2. In the Navigation area, click Service Management.
3. In the Work area, click Customize Outbound Connectivity. The Customize Outbound Connectivity window opens.
4. Select the tab for the type of outbound connectivity that you chose for your HMC (Local Modem, Internet VPN, or Pass-Through Systems).
   Note:
   If a connection to service and support does not exist, set up the service connection before proceeding with this procedure.
5. Click Test.
6. Verify that the test completes successfully. If the test is not successful, troubleshoot your connectivity and correct the problem before proceeding with this procedure.