FSPSP01

Refer toLocating FRUs for instructions for removing and replacing any FRUs called out by the following procedure.

Perform the following steps:

1. Is the SRC B1xxB10C or B1xxB10D (xx means don't care what Subsystem ID)?
   • No: Go to step 5.
   • Yes: The system has detected a deconfigured memory controller that is required for the system to function, or it has detected that there is not enough memory or that the memory is plugged incorrectly. Continue with the next step.
2. Perform the following steps:
   1. Reseat all of the memory DIMMs in each processor enclosure (primary and all secondary units) but do not replace any memory DIMMs at this time.
   2. Perform a slow boot. Refer to Performing a slow boot.

   Does the problem persist?

   • Yes: Continue with the next step.
   • No: Go to Verifying a repair. This ends the procedure.
3. Use the following procedure to replace each memory DIMM, one at a time, and perform a slow boot after each replacement until the problem is resolved.
   1. Replace the first memory DIMM in the first processor enclosure.
   2. Perform a slow boot, refer to Performing a slow boot .
   3. Does the problem persist?
      • Yes: Repeat this step and replace the next memory DIMM. If you have replaced all of the memory DIMMs, then continue with the next step.
      • No: Go to Verifying a repair. This ends the procedure.
4. Use the following procedure to replace each processor card, one at a time, and perform a slow boot after each replacement until the problem is resolved.
   1. Replace the first processor card in the primary processor enclosure.
   2. Perform a slow boot, refer to Performing a slow boot .
   3. Does the problem persist?
      • Yes: Repeat this step and replace the second processor card in the primary enclosure. If necessary continue repeating this step in each secondary processor enclosure until the problem is resolved. If you have replaced all of the processor cards, contact your next level of support.
      • No: Go to Verifying a repair. This ends the procedure.
5. Is the SRC B1xxB107 or B1xxB108?
   • No: Continue with the next step.
   • Yes: The system has detected a problem with a clock module on one of the service processors. Starting in the primary processor enclosure and continuing in the secondary enclosures, replace the system processor cards one at a time (starting with P2-C1 then P2-C2) until the problem is resolved. Perform a slow boot after replacing each processor card. Refer to Performing a slow boot. This ends the procedure.
6. Is the SRC B1xxB106?
   • No: Continue with the next step.
   • Yes: The system has detected that all the system backplanes are deconfigured. Perform the following:
     1. Review the system error logs for errors that called out system backplanes. This will indicate which system backplanes have problems and need to be replaced.
     2. Replace the system backplane in the enclosure indicated by the logs.
     3. Perform a slow boot, refer to Performing a slow boot .
     4. Go to Verifying a repair. This ends the procedure.
7. Is the SRC B1xxB110 or B1xxB111?
   • No: Contact your next level of support. This ends the procedure.
   • Yes: The system has detected that all of the I/O bridges are deconfigured. Perform the following:
     1. Review the system error logs for errors that called out I/O backplanes. This will indicate which I/O backplanes have problems and need to be replaced.
     2. Replace the I/O backplane in the enclosure indicated by the logs
     3. Perform a slow boot, refer to Performing a slow boot .
     4. Go to Verifying a repair. This ends the procedure.