Correcting a connection problem between the HMC and a managed system

Learn how to correct a connection problem between the HMC and a managed system.

Use this procedure in the following situations:

If your system was previously connected to the same HMC and is now in No connection state, refer to Correcting a No connection state for a managed system.

  1. Choose from the following options:
    Note:
    To find out if your system uses DHCP or Static addressing, perform one of the following:
    • Use the ASMI by selecting Network Services -> Network Configuration and viewing whether the IP address field shows Static or Dynamic.
    • If you have a control panel, use function 30.
  2. If your system uses DHCP addressing, add a system automatically by issuing the following command: mksysconn -o auto.

    Does the system appear?

  3. Check for network problems, cables, switches, link lights on the service processor, and so on.

    Was there a problem?

  4. Reset the service processor to force it to request a new IP address. Refer to Resetting the service processor.
  5. Did resetting the service processor resolve the problem?
  6. If your system uses static IP addressing, add a system manually by performing the following steps:
    1. From the HMC, select Server Management.
    2. Select Add Managed System.
    3. Select the Add a managed system radio button.
    4. Enter the IP address/Hostname and password.

    Does the system appear under system management?