OPCIP03

OPCIP03

Use this procedure to isolate a bringup failure with Operations Console.

DANGER

When working on or around the system, observe the following precautions:

Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard:

Connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product.
Do not open or service any power supply assembly.
Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
The product might be equipped with multiple power cords. To remove all hazardous voltages, disconnect all power cords.
Connect all power cords to a properly wired and grounded electrical outlet. Ensure that the outlet supplies proper voltage and phase rotation according to the system rating plate.
Connect any equipment that will be attached to this product to properly wired outlets.
When possible, use one hand only to connect or disconnect signal cables.
Never turn on any equipment when there is evidence of fire, water, or structural damage.
Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices.
To Disconnect:
1. Turn off everything (unless instructed otherwise).
2. Remove the power cords from the outlets.
3. Remove the signal cables from the connectors.
4. Remove all cables from the devices
To Connect:
1. Turn off everything (unless instructed otherwise).
2. Attach all cables to the devices.
3. Attach the signal cables to the connectors.
4. Attach the power cords to the outlets.
5. Turn on the devices.
(D005)

Use this procedure to isolate an Operations Console bringup failure when the SRC on the panel is A6xx5008 or B6xx5008. If you are not using the Operations Console, see A6005004. This procedure only works with cable-connected and LAN configurations. It is not valid for dial connected configurations.

If the system has logical partitions, perform this procedure from the logical partition that reported the problem. To determine if the system has logical partitions, go to Determine if the system has logical partitions before continuing with this procedure.
Is the SRC on the panel A6xx5008 or B6xx5008?
- No: This ends the procedure.
- Yes: Are you connecting Operations Console using the ASYNC adapter?
  - Yes: Continue with the next step.
  - No: You are connecting using a LAN adapter. Go to step 6.
Are words 17, 18, and 19 all equal to 00000000?
- Yes: Report the problem to your next level of support. This ends the procedure.
- No: Is word 17 equal to 00000001?
  - No: Continue with the next step.
  - Yes: The ASYNC adapter was not detected. Ensure that the ASYNC adapter card is installed, or replace the IOA and try again. This ends the procedure.
Is word 17 equal to 00000002?
- Yes: On the ASYNC adapter card that was found, no cable was detected. Word 18 contains the card position. Locate the ASYNC adapter card in this card position, and ensure that the external cable is attached. Install or replace the external cable. This ends the procedure.
- No: Is word 17 equal to 00000003?
  - No: Continue with the next step.
  - Yes: The cable that was detected does not have the correct cable ID. Word 18 contains the card position. Word 19 contains the cable ID. Locate the ASYNC adapter card in this card position, and verify that the correct cable is attached, or replace the cable. This ends the procedure.
Is word 17 equal to 00000004?
- No: Report the problem to you next level of support. This ends the procedure.
- Yes: Operations Console failed to make a connection because the port is already being used. Word 18 contains the card position. Disconnect the active communications session and try using the resource again. This ends the procedure.
Are words 13, 14 and 15 all equal to 00000000?
- Yes: Report the problem to you next level of support. This ends the procedure.
- No: Is word 13 equal to 00000002?
  - No: Continue with the next step.
  - Yes: The LAN hardware failed to activate. Replace the LAN IOA being used. This ends the procedure.
Is word 13 equal to 00000003?
- No: Continue with the next step.
- Yes: A hardware error occurred. Word 14 contains the error code, (example: 53001A80). Word 15 contains the card position.
  Is the error code equal to 53001A80?
  - Yes: The network cable is not attached to the LAN adapter, the cable is defective, or the network is not operational. This ends the procedure.
  - No: The LAN adapter hardware is not operational. Replace the hardware and try again. This ends the procedure.
Is word 13 equal to 00000004?
- Yes: The console did not respond. Word 14 contains the number of attempts made. Word 15 contains the card position. The system is inserted into the network but there is no connection to the client (PC). Verify the configuration for the network at the system and client; verify the configuration of Operations Console. This ends the procedure.
- No: Is word 13 equal to 00000005?
  - No: Report the problem to your next level support. This ends the procedure.
  - Yes: IP information was received from the console. Word 14 contains the received IP address. Verify the configuration data for the client (PC) or verify the configuration for the network. This ends the procedure.