A platform system dump or service processor dump is performed when
your next level of support or your service provider suspects a wait or loop
in the server firmware.
Only perform a platform system or service processor dump under the
direction of your next level of support or your service provider, after first
providing to your next level of support or service provider a dump of the
operating system.
Note:
Before performing a platform system dump, collect any reference code information
from the control panel or the HMC.
- Related tasks
- Using the HMC to perform a system dump
If your next level of support or your service provider suspects a wait or loop in the server firmware, they might request that you perform a system dump. You can use the HMC to perform a system dump, which is a collection of data from the server hardware and firmware.
- Using the control panel to perform a system dump
If your next level of support or your service provider suspects a wait or loop in the server firmware, they might request that you perform a system dump. If you do not have an HMC, you can use the control panel to perform a system dump, which is a collection of data from the server hardware and firmware.
- Using the ASMI to perform a system dump
If your next level of support or your service provider suspects a wait or loop in the server firmware, they might request that you perform a system dump. You can use the ASMI to perform a system dump, which is a collection of data from the server hardware and firmware.