RIOIP09

This procedure offers a description and service action for RIO/HSL/12X reference code B600 6982.

Note:

A fiber optic cleaning kit may be required for optical RIO/HSL/12X connections.

Note:

This reference code can occur on an RIO/HSL/12X loop when an I/O expansion unit on the loop is powered off for a concurrent maintenance action.

Is the reference code in the Service Action Log (SAL) or serviceable event view you are using?
- Yes: There is a connection failure on an RIO/HSL/12X link. A B600 6984 reference code may also appear in the Product Activity Log (PAL^(R)) or error log view you are using. Both reference codes are reporting the same problem. Continue with the next step.
- No: The reference code is only informational, and requires no service action. This ends the procedure.
Multiple B600 6982 errors may occur due to retry and recovery activity. Is there a B600 6985 with "xxxx 3206" in word 4 logged after all B600 6982 errors for the same RIO/HSL/12X loop in the PAL?
- Yes: The recovery efforts were successful. Close all of the B600 6982 entries for the same loop in the SAL. No service is required. This ends the procedure.
- No: Continue with the next step.
Is there a B600 6987 reference code in the SAL, or serviceable event view you are using, logged at about the same time?
- Yes: Close this problem and work the B600 6987. This ends the procedure.
- No: Continue with the next step.
Is there a B600 6981 reference code in the SAL, or serviceable event view you are using, logged at approximately the same time?
- Yes: Go to step 9.
- No: Continue with the next step.
Perform RIOIP06 to determine if this loop connects to any other systems and then return here.
Note:

The loop number can be found in the SAL in the description for the HSL_LNK FRU.

Is this loop connected to other systems?
- Yes: Continue with the next step.
- No: Go to step 9.
Check for RIO/HSL/12X failures in the serviceable event views on the other systems. RIO/HSL/12X failures are indicated by entries with RIO/HSL/12X I/O bridge and Network Interface Controller (NIC) resources. Ignore B600 6982 and B600 6984 entries.
Are there RIO/HSL/12X failures on other systems?
- Yes: Continue with the next step.
- No: Go to step 9.
Repair the problems on the other systems and return to this step. After making repairs on the other systems check the PAL of this system. Is there a B600 6985 reference code, with this loop's resource name, that was logged after the repairs you made on the other systems?
- Yes: Continue with the next step.
- No: Go to step 9.
For the B600 6985 reference code you found, use Status indications for RIO/HSL to determine if the loop is now complete.
Is the loop complete?
- Yes: The problem has been resolved. Use RIOIP01 to verify that the loop is now working properly. This ends the procedure.
- No: Continue with the next step.
The FRU list displayed in the SAL, or serviceable event view you are using, may be different from the failing item list given here. Use the FRU list in the serviceable event view if it is available.
Does the reference code appear in the serviceable event view with HSL_LNK or HSLxxxx listed as a symbolic FRU?
- Yes: Perform RIOIP01. This ends the procedure.
- No: Exchange the FRUs in the serviceable event view according to their part action codes. This ends the procedure.