When the keyboard POST indicator (the word keyboard)
is shown on the firmware console, and before the last POST indicator (the
word speaker) is shown, press the 5 key on either
the attached keyboard or the ASCII keyboard to indicate that a service mode
boot should be initiated using the default service mode boot list.
When the Welcome screen is shown, define the
following:
System console
Language to be used
Type of terminal
Note:
Depending on the terminal emulator selected, the
function keys (Fn) might not function. In this case, use the ESC and the number
in the screen menus. For example, F3 = ESC key and the #3.
When the Diagnostics Operating Instructions
appear, press Enter.
Note:
If you are unable to load the diagnostics
to the point where the "Diagnostic Operating Instructions" display is shown,
contact your next level of support or your hardware service provider.
From the Function Select screen, select one of the following:
If you want to run diagnostics in Problem Determination mode, continue
with the next step.
If you want to run diagnostics in Task Selection (Service Aids) mode,
go to step 11.
Select Problem determination and
press Enter.
Check the list of resources that is displayed.
Does the list of resources match what you know to be installed in your system
or partition?
Yes: Continue with the next step.
No: Record any information you have about the missing resource
and check to ensure that the missing resource is installed correctly. If you
cannot correct the problem with a missing resource, replace the missing resource
(contact your service provider if necessary). To test the available resources,
continue with the next step.
Select All Resources,
or the specific resource or resources to be tested, and press the P7 (commit)
key.
Record any error information you receive during
the diagnostics, including service request numbers (SRNs) or SRCs, to report
to your service provider.
When testing is complete, press the F3 key to
return to the Diagnostic Operating Instructions.
To exit stand-alone diagnostics, select the exit function key from the
menu and press Enter. Continue with step 18.
Select Task Selection list and
press Enter.
To perform one of these tasks, select the Task
Selection option from the Function Selection menu. After
a task is selected, a resource menu might be presented showing all resources
supported by the task.
From the Task selection list, select the service aid
task you want to perform. For example, Update and manage system Flash.
Follow the instructions for the task selected
on each menu or panel.
Record any information you receive during the
diagnostics, including service request numbers (SRNs), to report to your service
provider.
When testing is complete, press the F3 key to
return to the Diagnostic Operating Instructions.
To exit stand-alone diagnostics, select the exit function key from the
menu and press Enter. Continue with the next step.
Remove the CD from the drive.
When finished, contact your next level of support
or your hardware service provider with any information you received during
the diagnostics, including service request numbers (SRNs) and any missing
resources. This ends the procedure.