Using the control panel to perform a service processor dump
A service processor dump is a collection of data from a service
processor either after a failure, external reset, or manual request. If you
do not have an HMC, you can use the control panel to perform a service processor
dump.
Use this procedure only under the direction of your next level
of support or your service provider, after first providing to your next level
of support or service provider a dump of the operating system (for example,
a main storage dump for i5/OS(R)).
If
you do not have an HMC,
follow these steps to perform a service processor dump:
- On the control panel, select Manual mode.
- Use the increment or decrement buttons to select function
43 (service processor dump).
- Press Enter on the control panel.
- Is 00000000 or FF displayed on the control panel for more than
30 seconds?
- Yes: The service processor or server firmware is
not responding to a request from the control panel. Contact your next level
of support or your hardware service provider. This ends the procedure.
- No: An attention SRC A1xx 3043 is displayed, which
indicates that function 43 has been selected.
- Perform the following steps:
- Reselect function 43 and press Enter on the control panel.
- Switch back to Normal mode, and wait for the dump to complete.
- For details on how to copy, report, or delete a dump after you
have completed a dump, refer to Managing dumps.