Using the HMC to perform a service processor dump

A service processor dump is a collection of data from a service processor either after a failure, external reset, or manual request. You can use the HMC to perform a service processor dump.

Use this procedure only under the direction of your next level of support or your service provider, after first providing to your next level of support or service provider a dump of the operating system (for example, a main storage dump for i5/OS(R)).

Follow these steps to initiate a service processor dump in Service Focal Point:

  1. In the navigation area, open Service Applications.
  2. Select Service Focal Point.
  3. Select Service Utilities.
  4. Select System Processor.
  5. Select Selected > Manage dumps.
  6. Select Action > Request SP Dump. The dump is automatically saved to the HMC.
  7. For details on how to copy, report, or delete a dump after you have completed a dump, refer to Managing dumps.