The problem is in the Standard 9-pin to 25-pin converter cable. Use the following table to determine the part number for the field replaceable unit (FRU):
| CCIN or FFC | Type and model | Part number | Description | Location code |
| 252 | 9117-MMA | 23R4632 | Standard 9-pin to 25-pin converter cable | Un-P1-Cx-Ty |