Ensuring that you have completed the necessary tasks

You must spend the time to complete the necessary planning, order, preparation, and preinstallation tasks. Your authorized service provider cannot proceed until you have completed each preceding task.

Provide the following to the authorized service provider:

Before the authorized service provider proceeds with the server upgrade, the authorized service provider must check to see whether you have accepted all the necessary license agreements. For example, you must accept the two license agreements that exist on the Hardware Management Console. Ensure that you print the license agreements before the authorized service provider arrives, if they need to be sent in the mail for verification.