RIO/HSL/12X connection problems

The failing component is the RIO/HSL/12X connection

When a RIO/HSL cable is disconnected, it may result in a lost connection between the units even after the cable is reconnected.

Attention: To fix this problem, you need to cycle power on the unit with the locked RIO/HSL connection. See Powering on and powering off the system . This problem does not occur with 12X cables.
Note: If question marks (???) appear at the end of the location code, then the port could not be determined. Use the location code associated with the other end of the cable. If question marks appear for both port locations, use the isolation procedures suggested in the reference code table for this SRC.
  1. Choose from the following:
    • If you were sent to this procedure from another symbolic FRU, locate that FRU in Table 1 to see the description of the RIO/HSL/12X FRU. Then continue with the next step for more information about the FRU.
    • If you are working with this symbolic FRU in the FRU list, the failing component is an RIO/HSL/12X connection. Diagnostic code could not determine what kind of hardware was involved. The RIO/HSL/12X hardware can be any of the following:
      • Cable
      • Embedded RIO/HSL/12X link in a FRU (a planar, for example)
      • RIO/HSL/12X interposer card
      The RIO/HSL/12X link is on or between the other FRU or FRUs listed for the reference code. Continue with the next step.
    Table 1. RIO/HSL symbolic FRUs
    RIO/HSL FRU Description
    HSL_OPT This is an optical RIO/HSL cable.

    When exchanging optical RIO/HSL cables, use the optical cleaning kit and procedures. See Fiber-optic cleaning procedures for details.

    If an interposer card is called for, be sure the interposer type matches the cable type (optical or copper).

    HSL1 There is a standard copper RIO/HSL cable at both ends (yellow connectors).
    HSL1_UN There is a standard copper RIO/HSL cable (yellow connector) at the detecting end, and an unknown connector type at the other end.
    HSL2 There is a copper HSL2/RIO-G cable at both ends (black connectors), but the length of the cable could not be sensed.
    HSL2_xx There is a copper HSL2/RIO-G cable at both ends (black connectors). Use the xx value to determine the cable length from this list:
    • HSL2_01 = 1 meter HSL2 cable
    • HSL2_03 = 3 meter HSL2 cable
    • HSL2_08 = 8 meter HSL2 cable
    • HSL2_10 = 10 meter HSL2 cable
    • HSL2_15 = 15 meter HSL2 cable
    • HSL2_17 = 1.75 meter HSL2 cable
    • HSL2_25 = 2.5 meter HSL2 cable
    HSLH There is a hybrid RIO/HSL to HSL2/RIO-G cable (yellow connector at one end and black connector at the other end), but the length of the cable could not be sensed.
    HSL_IB This is an 12X cable (green connectors).
    HSLH_xx There is a hybrid RIO/HSL to HSL2/RIO-G cable (yellow connector at one end and black connector at the other end). Use the xx value to determine the cable length from this list:
    • HSLH_06 = 6 meter HSL/RIO to HSL2/RIO-G cable
    • HSLH_15 = 15 meter HSL/RIO to HSL2/RIO-G cable
    HSL_I There is a RIO/HSL interposer card for HSL/RIO cables (yellow connectors), HSL2/RIO-G cables (black connectors), or optical cables. The interposer card type could not be sensed.
    • HSL_I2
    • HSL_I3
    • HSL_I4
    There is a RIO/HSL interposer card for HSL/RIO cables (yellow connectors), HSL2/RIO-G cables (black connectors), or optical cables. Use the x value to determine the interposer card type from this list:
    • HSL_I2 = Copper HSL2/RIO-G interposer card for HSL2/RIO-G cable connectors (black) in the system unit backplane position C08 or C09 of machine type 9406 model 825.
    • HSL_I3 = Optical HSL/RIO interposer card for optical RIO/HSL cables in system unit backplane position C08 or C09 of machine type 9406 model 825.
    • HSL_I4 = HSL2/RIO-G interposer/riser card on a 7040-61D I/O unit in location -P1-Riser or -P2-(Riser).
  2. Choose from the following options:
    • If you are working from the serviceable event view, the location code or FRU description in the view will help determine the actual RIO/HSL/12X hardware to exchange. Continue with the next step.
    • If you are not working from the serviceable event view, or the view does not have a location code or better FRU description, then determine the location code of other FRUs in the FRU list for the error. Then continue with the next step.
  3. Use the location code and the information from the preceding table to determine the machine type, model, or unit feature involved in the error. If necessary, use the location code for other FRUs listed in the FRU list for this error to determine the failing RIO/HSL/12X connection and any related FRUs that are part of that connection. Use System FRU locations to find links to the locations information. Refer to the Parts Information chapter of the Service Guide for the failing machine type/model for part number information.
    Note: If you exchange all of the FRUs in the FRU list, but the problem still exists, contact your next level of support. You may be directed to exchange additional RIO/HSL/12X FRUs. Additional RIO/HSL FRUs has more information about RIO/HSL/12X FRUs on specific models and I/O units.

Additional RIO/HSL FRUs

The following are RIO/HSL/12X FRUs by model and/or unit type. For the model or unit type you are working on, there may be additional RIO/HSL/12X FRUs which were not listed in the FRU list of the error. Under the direction of your next level of support, you can try exchanging the additional FRUs.

  1. In the following table, locate the unit type(s) on which you are working. Exchange the indicated RIO/HSL/12X loop connections (external or embedded) or RIO/HSL/12X interposer card.
  2. Did the exchange correct the error?
    • Yes: The FRU you just replaced was the failing item. Go to Verify a repair .

      This ends the procedure.

    • No: Call your next level of support.

      This ends the procedure.

    Table 2. RIO/HSL/12X cable or connections. To find locations information, refer to System FRU locations or the service guide for the I/O enclosure.
    System model or unit type Description Location code
    5094, 5096, 5294, 5296 HSL (optical) I/O bridge adapter Un-CB1-C10
    5094, 5096, 5294, 5296 HSL I/O bridge card Un-CB1-C10
    5094, 5096, 5294, 5296 HSL-2 I/O bridge adapter Un-CB1-C10
    7311-D11, 5790 RIO/HSL adapter Un-P1-C7
    0595, 5095 HSL (optical) I/O bridge adapter Un-P1-C5
    7311-D20, 0595, 5095 RIO/HSL I/O bridge adapter Un-P1-C5
    7311-D20, 0595, 5095 RIO/HSL-2 I/O bridge adapter Un-P1-C5
    7314-G30, 5796 Dual-port 12X adapter Un-P1-C7
    1519 Integrated xSeries® Adapter  

Powering on and powering off an I/O expansion unit

Follow these steps if you disconnected an RIO/HSL cable from an I/O expansion unit, and the RIO/HSL link on the unit did not recover when you reconnected the cable:
  1. From the Hardware Service Manager screen, select Packaging hardware resources.
  2. Select the frame that has just accidentally lost its RIO/HSL connection and select Concurrent maintenance. Then press Enter.
  3. Select Power off domain.
  4. After reconnecting the unit into the RIO/HSL loop, select Power on domain.