FSPSP02

This procedure is for boot failures that terminate very early in the boot process.

This error path is indicated when the SRC data words are scrolling automatically through control panel functions 11, 12, and 13, and the control panel interface buttons are not responsive.

Perform the following:

  1. Is the system an 9125-F2A or 9119-FHA?
    No:
    Continue with the next step.
    Yes:
    Save any error log and dump data and contact your next level of support for assistance. This ends the procedure
  2. Push the white power button to reset the system and start it on the other side of platform LIC.
    Note: The white power button will only reset the system and attempt to reach standby.
  3. Did an SRC occur after starting the system on the other side?
    • No: Verify that the system's firmware is at the latest level. Update the system's firmware on the failing side if necessary.This ends the procedure.
    • Yes: Continue with the next step.
  4. Is the SRC the same SRC that brought you to this procedure?
    • No: Return to Start of Call to service this new SRC. This ends the procedure.
    • Yes:Perform the action indicated in the table below for your system.
      System: Action:
      8203-E4A, 9407-M15, and 9408-M25 Replace the system backplane (Un-P1). Refer to System FRU locations to locate the correct system location of the part you are replacing. If the problem is not resolved, contact your next level of support. This ends the procedure.
      8204-E8A and 9409-M50 Replace the system backplane (Un-P1). Refer to System FRU locations to locate the correct system location of the part you are replacing. If the problem is not resolved, contact your next level of support. This ends the procedure.
      8234-EMA, 9117-MMA, 9406-MMA
      1. Replace the service processor.
      2. If the problem persists, replace the system backplane. This ends the procedure.