FSPSP14

The service processor cannot communicate with the system firmware. The server firmware will continue to run the system and partitions while it attempts to recover communications. Server firmware recovery actions will continue for approximately 30 to 40 minutes.

Perform the following:
  1. Record the time the log was created or when the SRC was first noticed. Continue with the next step.
  2. Are progress codes being displayed on the panel?
    • Yes: Server firmware was able to reset the service processor. This ends the procedure.
    • No: Continue with the next step.
  3. Has an A7006995 SRC been displayed on the panel?
    • Yes: Partitions are being powered off and a server dump will be attempted. Follow the A7006995 SRC description if the partitions do not terminate as requested. This ends the procedure.
    • No: Continue with the next step.
  4. Has the A1xx SRC remained on the panel for more than 40 minutes?
    • Yes: Server firmware could not begin termination of the partitions. Contact your next level of support to assist in attempting to terminate any remaining partitions and forcing a server dump. Collect the dump for support, power off and power on the system. This ends the procedure.
    • No: Contact your next level of support. This ends the procedure.