IOPIP32

You were sent to this procedure from unit reference code (URC) 9011.

Attention: There is data in the cache of this I/O card, that belongs to devices other than those that are attached. Customer data may be lost.
  1. If the system has logical partitions, perform this procedure from the logical partition that reported the problem. To determine if the system has logical partitions, go to Determining if the system has logical partitions before continuing with this procedure.
  2. Did you just exchange the storage I/O adapter as a result of a failure?
    • No: Continue with the next step.
    • Yes: Reclaim the cache storage. See Reclaiming IOP cache storage .
      Does the IPL complete successfully?
      • No: You have a new problem. Perform problem analysis and correct the problem. This ends the procedure.
      • Yes: This ends the procedure.
  3. Have the I/O cards been moved or reconfigured recently?
    • No: Ask your next level of support for assistance. This ends the procedure.
    • Yes: Perform the following steps:
      1. Power off the system. See Powering on and powering off the system for details.
      2. Restore all I/O cards to their original position.
      3. Select the IPL type and mode that are used by the customer.
      4. Power on the system.
        Does the IPL complete successfully?
        • No: Ask your next level of support for assistance. This ends the procedure.
        • Yes: This ends the procedure.