LICIP03

Dedicated service tools (DST) found a permanent program error, or a hardware failure occurred.

1. If the system has logical partitions, perform this procedure from the logical partition that reported the problem. To determine if the system has logical partitions, go to Determining if the system has logical partitions before continuing with this procedure.
2. Does URC 50FF occur?
   • No: Continue with the next step.
   • Yes: Go to step 4.
3. Perform a main storage dump, then perform an IPL by doing the following:
   1. Perform a main storage dump. See Storage dumps .
   2. Select Manual mode and perform an IPL to DST. See Performing an IPL to dedicated service tools .
   3. When the IPL has completed, the system console should be at the DST display. Go to step 7. If the DST display does not appear on the system console, contact your next level of support.
4. Perform a main storage dump, then perform an IPL by doing the following:
   1. Perform a main storage dump. See Storage dumps .
   2. Select Manual mode and perform an IPL to DST. See Performing an IPL to dedicated service tools .
   Does a display appear?

   • No: Continue with the next step.
   • Yes: Go to step 7.
5. If the problem is in the logical partition, exchange the first workstation I/O processor card on bus 1. See Removing and replacing FRUs .
6. Select Manual mode and perform an IPL to DST. See Performing an IPL to dedicated service tools .
   Is the IPL or Install the System display shown?

   • Yes: Continue with the next step.
   • No: Ask your next level of support for assistance and report the problem. This ends the procedure.
7. Copy the main storage dump to removable media. See Storage dumps .
8. Report a Licensed Internal Code problem to your next level of support. This ends the procedure.