PWR1907

A unit was dropped from the SPCN configuration.

  1. Is the reference code you are working with 1xxx 913B?
    • No: Continue with the next step.
    • Yes: A system power control network (SPCN) firmware update is needed, but not started due to the SPCN firmware update policy setting. A manual update needs to be started.
      Notes:
      • Do not perform maintenance on an expansion unit or modify the SPCN network while the SPCN firmware update is being performed.
      • Performing firmware updates or powering off the system will interrupt SPCN firmware updates and the firmware update will need to be started again after these actions.
    1. Access the Advanced System Management Interface (ASMI) and select System Configuration and then Configure I/O Enclosures.
    2. Record the current SPCN firmware update policy setting so it can be restored later.
    3. Change the SPCN firmware update policy setting to expanded and click Save Policy Setting to allow for SPCN firmware updates to be done over the RIO/HSL and serial SPCN interfaces.
    4. Select Start SPCN Firmware Update. The SPCN firmware will now be downloaded to the expansion units that require an update.
    5. Change the SPCN firmware update policy setting back to what it was originally set to in step 1.b and click on Save Policy Setting.
      Note: The SPCN firmware update can be stopped using the Stop SPCN Firmware Update button. However, to allow the expansion units to be updated to the latest SPCN firmware level, it is recommended that the firmware update be allowed to complete.

      The progress of the SPCN firmware update can be monitored by clicking on Configure I/O Enclosures to update the screen. Do not use the browser Back or Refresh button to monitor the update progress. The Power Control Network Firmware Update Status column shows the percentage complete and In Progress is displayed while the download is progresses. Not Required is displayed when the download process completes.

    This ends the procedure.
  2. Is the reference code you are working with 1xxx 90F0?
    • No: Contact your next level of support.
    • Yes: A unit was dropped from the SPCN configuration.
      This can be caused by any of the following:
      • The rack or unit has lost all ac or dc power.
      • The SPCN function in the unit has an error.
      • The SPCN frame-to-frame cable cable has failed.
  3. Using the HMC or ASMI, find the 1xxx 90F0 SRC in the error log (see Displaying error and event logs ). Use the option Show details to display the location information for the failing unit.
  4. After locating the failing unit, ensure that the SPCN cable is seated correctly. Reseat the SPCN cable, if necessary.

    Is the cable connected correctly?

    • No: Correctly reconnect the SPCN cable, or replace them if necessary. This ends the procedure.
    • Yes: Continue with the next step.
  5. Are the ac line cords on the failing unit connected properly at both ends?
    • No: Reconnect the ac line cords, or replace them if necessary. This ends the procedure.
    • Yes: Continue with the next step.
  6. Check the voltage at the customer's ac outlet. Is the voltage correct?
    • No: Inform the customer that the voltage at the ac power outlet is incorrect. This ends the procedure.
    • Yes: Continue with the next step.
  7. Are the power supplies functional?
    • No: Perform the following:
      1. Refer to System FRU locations to determine the location and part number for each power supply, and to find the appropriate procedure for exchanging the power supplies.
      2. Replace each power supply one at a time, until the problem has been resolved.
      3. If the problem persists after replacing all of the power supplies, continue with the next step.
    • Yes: Continue with the next step.
  8. Use the following table to determine the FRUs to replace. Refer to System FRU locations for instructions on replacing FRUs. This ends the procedure.
    Table 1. Expansion enclosures FRUs
    Enclosure FRU
    5088, 0588 Tower backplane assembly
    5094, 5294, 8094-002 Tower backplane assembly
    5095, 0595 Tower backplane assembly
    7311-D11, 7314-G30, 5790 or 5796 I/O backplane
    7311-D20 I/O backplane