RIOIP10

Use this procedure to determine if the RIO/HSL/12X loop is complete (with both primary and redundant paths functioning for each unit on the loop).

  1. Is the system managed by a Hardware Management Console?
    • Yes: Continue with the next step
    • No: Go to step 3.
  2. The RIO/HSL/12X loop number found in the first 4 characters of word 7 of the SRC that sent you here is in hexadecimal. Convert this number to decimal. If your loop number is greater than or equal to 0781 in hexadecimal format or 1921 in decimal format, then go to RIO/HSL/12X Topology screen, otherwise, go to View RIO Topology screen. Locate the decimal loop number's information on the HMC. Are all links in this loop operational?
    • Yes: The RIO/HSL/12X loop recovered. Return to the procedure that sent you here. This ends the procedure.
    • No: The RIO/HSL/12X loop did not recover. Return to the procedure that sent you here. This ends the procedure.
  3. Does the system have an i5/OS® partition?
    • Yes: Go to step 6
    • No: Continue with the next step.
  4. Search in Advanced System Management Interface (ASMI) for a B700 6985 informational SRC logged after the RIO/HSL/12X SRC you are working on. Did you find a B7000 6985 SRC?
    • Yes: Continue with the next step.
    • No: The status of the RIO/HSL/12X loop is unknown. Return to the procedure that sent you here. This ends the procedure.
  5. Compare the first half of word 7 in the B700 6985 informational log to the value that caused you to be sent to this procedure. Are the two values the same?
    • Yes: The RIO/HSL/12X loop recovered. Return to the procedure that sent you here. This ends the procedure.
    • No: The status of the RIO/HSL/12X loop is unknown. Return to the procedure that sent you here. This ends the procedure.
  6. Search for a B700 6985 SRC informational log (not in the serviceable event view) logged after the RIO/HSL/12X SRC you were working on. You can find informational logs in the i5/OS Product Activity Log. Compare the first half of word 7 in the B700 6985 informational log to the value that caused you to be sent to this procedure. Are the two values the same?
    • Yes: Use the informational log and Status indications for RIO/HSL to determine if the loop has recovered. This ends the procedure.
    • No: Continue with the next step.
  7. Is this system in an RIO/HSL/12X loop with other systems, where any of the systems on the loop is running i5/OS Opticonnect?
    • No: The loop did not recover. Return to the procedure that sent you here. This ends the procedure.
    • Yes: Continue with the next step.
  8. Use the Hardware Service Manager (HSM) in i5/OS to examine the RIO/HSL/12X loop number that caused you to be sent to this procedure.
    1. Use SST (on an i5/OS partition in the system with the error) to start the HSM and display the logical resources for HSL loops.
    2. Convert the hexadecimal RIO/HSL/12X loop number to decimal. Locate the decimal loop number in the HSM display and determine the status of the loop number. Is "Operational" the status of the loop number?
    • No: The loop did not recover. Return to the procedure that sent you here. This ends the procedure.
    • Yes: The loop has recovered. This ends the procedure.