RTRIP06

Use the attached procedure when this reference code occurs in a service action code (SAL).

Note: A fiber-optic cleaning kit may be required for optical HSL connections.
  1. Is the reference code in the service action log (SAL)?
    • Yes: Continue with the next step.
    • No: The reference code is informational. Use Status indications for RIO/HSL to determine what the reference code means.

      This ends the procedure.

  2. This error can appear in the SAL if a tower or another system in the loop did not complete powering on before Licensed Internal Code (LIC) checked this loop for errors. Search the product activity log (PAL) for all B600 6985 reference codes logged for this loop and use Status indications for RIO/HSL to determine if this error requires service.

    Is further service required?

    • Yes: Continue with the next step.
    • No: This ends the procedure.
  3. There may be multiple B600 6985 reference codes, with xxxx 3205 in word 4, for the same loop resource in the SAL. This is caused by attempts to retry and recover. If there is a B600 6985 reference code with xxxx 3206 or xxxx 3208 in word 4 after the above B600 6985 entries in the PAL, then the recovery efforts were successful. If this is the case, close all the B600 6985 entries for that loop resource in the SAL. Then continue with the next step.
  4. Is there a B600 6981 reference code in the SAL?
    • Yes: Close that problem and go to step 9.
    • No: Continue with the next step.
  5. Perform RIOIP06 to determine if any other systems are connected to this loop and then return here.
    Note: The loop number can be found in the SAL in the description for the HSL_LNK FRU.
    Are there other systems connected to this loop?
    • Yes: Continue with the next step.
    • No: Go to step 9.
  6. Check for HSL failures in the SALs on the other systems before replacing parts. HSL failures are indicated by SAL entries with HSL I/O bridge and Network Interface Controller (NIC) resources. Ignore B600 6982 and B600 6984 entries.

    Are there HSL failures on other systems?

    • Yes: Continue with the next step.
    • No: Go to step 9.
  7. Repair the problems on the other systems and return to this step. After making repairs on the other systems check the PAL of this system. Is there a B600 6985 reference code that was logged after the repairs you made on the other systems?
    • Yes: Continue with the next step.
    • No: Go to step 9.
  8. For the B600 6985 log you found, use Status indications for RIO/HSL to determine if the loop is now complete.

    Is the loop complete?

    • Yes: The problem has been resolved.

      This ends the procedure.

    • No: Go to step 9.
  9. The FRU list displayed in the SAL may be different from the failing item list given here. Use the SAL's FRU list when it is available.

    Does this reference code appear in the SAL with the symbolic FRU HSL_LNK listed as a FRU?

    • Yes: Perform RIOIP01.

      This ends the procedure.

    • No: Exchange the FRUs listed in the SAL according to their part action codes.

      This ends the procedure.