Report a Problem

Use this window to either:

• Report a problem that occurred on the selected managed system and to request service to repair it, or
• Test whether problems can be reported for the managed system.

Problems are reported to the service provider for the selected system. Reporting a problem sends the information you provide on this window and the machine information that identifies the system to the service provider.

Typically, Problem Analysis automatically detects error conditions and reports to you any problem that requires service to repair it. However, if you notice a problem occurred or you suspect a problem is affecting the system but Problem Analysis has not reported it to you, use this window to report the problem to the service provider.

You can find more detailed help on the following elements of this window:

Problem Type
Problem Description
Request Service