Select Serviceable Events

Use this window to select the criteria for the set of serviceable events you want to view. When you finish selecting the criteria, you can view the serviceable events that match your specified criteria.

Select ALL if you do not want the results filtered.

Event criteria

Serviceable event status

Select one event status to filter the problems you want to view. You can view Open or Closed events.

Problem Number

Select one problem number to filter the problems you want to view.

Error criteria

Reporting system MTMS

Select one machine by machine type-model/serial number (MTMS) to filter the problems you want to view. This lists only machines for which serviceable events are available.

Failing enclosure MTMS

To filter the problems you want to view, select by machine type-model/serial number (MTMS). This lists only those for which serviceable events are available.

Reference code

Select one reference code to filter the problems you want to view. This lists only reference codes for which serviceable events are available.

Number of days

Specify the number of days of past events to view, starting with today, to filter the problems you want to view. The range is 1, 7, 14, or 30.

Field-Replaceable Unit (FRU) criteria

Part number

Select one part number to filter the problems you want to view.

Location code

Select one location code to filter the problems you want to view.