Service processor isolation procedures

The following Service processor isolation procedures should be used if there is no HMC attached to the server. If the server is connected to an HMC, use the procedures that are available on the HMC to continue FRU isolation.

DANGER

When working on or around the system, observe the following precautions:

Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard:

Connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product.
Do not open or service any power supply assembly.
Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
The product might be equipped with multiple power cords. To remove all hazardous voltages, disconnect all power cords.
Connect all power cords to a properly wired and grounded electrical outlet. Ensure that the outlet supplies proper voltage and phase rotation according to the system rating plate.
Connect any equipment that will be attached to this product to properly wired outlets.
When possible, use one hand only to connect or disconnect signal cables.
Never turn on any equipment when there is evidence of fire, water, or structural damage.
Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices.
To Disconnect:
1. Turn off everything (unless instructed otherwise).
2. Remove the power cords from the outlets.
3. Remove the signal cables from the connectors.
4. Remove all cables from the devices
To Connect:
1. Turn off everything (unless instructed otherwise).
2. Attach all cables to the devices.
3. Attach the signal cables to the connectors.
4. Attach the power cords to the outlets.
5. Turn on the devices.
(D005)

FSPSP01
A part vital to system function has been deconfigured. Review the system error logs for errors that callout parts relevant to each reason code. If replacing those parts does not resolve the error, follow the procedure below.

FSPSP02
This procedure is for boot failures that terminate very early in the boot process.

FSPSP03
A system operator or user error has occurred.

FSPSP04
A problem has been detected in the service processor firmware.

FSPSP05
The service processor has detected a problem in the platform firmware.

FSPSP06
The service processor reported a suspected intermittent problem.

FSPSP07
The time of day has been reset to the default value.

FSPSP09
A problem has been detected with a memory DIMM, but it cannot be isolated to a specific memory DIMM.

FSPSP10
The part indicated in the FRU list that follows this procedure is invalid or missing for this system's configuration.

FSPSP11
The service processor has detected an error on the RIO/HSL port in the system unit.

FSPSP12
The DIMM FRU that was previously replaced did not correct the memory error.

FSPSP14
The service processor cannot communicate with the system firmware. The server firmware will continue to run the system and partitions while it attempts to recover communications. Server firmware recovery actions will continue for approximately 30 to 40 minutes.

FSPSP16
Save any error log and dump data and contact your next level of support for assistance.

FSPSP17
A system uncorrectable error has occurred.

FSPSP18
A problem has been detected in the platform LIC.

FSPSP20
A failing item has been detected by a hardware procedure.

FSPSP22
The system has detected that a processor chip is missing from the system configuration because JTAG lines are not working.

FSPSP23
The system needs to perform a service processor dump.

FSPSP24
The system is running degraded. Array bit steering may be able to correct this problem without replacing hardware.

FSPSP25
The server has detected an over temperature thermal fault.

FSPSP27
An attention line has been detected as having a problem. If the FRU replaced before this procedure did not correct the problem, perform the following:

FSPSP28
The resource ID (RID) of the FRU could not be found in the Vital Product Data (VPD) table.

FSPSP29
The system has detected that all I/O bridges are missing from the system configuration.

FSPSP30
A problem has been encountered accessing the VPD card or the data found on the VPD card has been corrupted.

FSPSP31
The service processor has detected that one or more of the required fields in the system VPD has not been initialized.

FSPSP32
A problem with the enclosure has been found.

FSPSP33
A problem has been detected in the connection with the HMC.

FSPSP34
The memory cards are plugged in an invalid configuration and cannot be used by the system.

FSPSP35
The system has detected a problem with a memory controller.

FSPSP38
The system has detected an error within the JTAG path. If the FRU replaced before this procedure did not correct the problem, perform the following:

FSPSP42
An error communicating between two system processors was detected.

FSPSP45
The system has detected an error with FSI path.

FSPSP46
Some corrupt areas of flash or RAM have been detected on the Service Processor..

FSPSP47
The system has detected an error within the PSI link. To resolve the problem, perform the following:

FSPSP48
A diagnostic function detects an external processor interface problem. If replacing the FRUs previously listed in the FRU list does not fix the problem, perform the following:

FSPSP49
A diagnostic function detects an internal processor interface problem. If replacing the FRUs previously listed in the FRU list does not fix the problem, perform the following:

FSPSP50
A diagnostic function detects a connection problem between a processor chip and a GX chip. If replacing the FRUs previously listed in the FRU list does not fix the problem, perform the following:

FSPSP51
Runtime diagnostics detected a memory bus correctable error that is exceeding the threshold. The memory bus correctable error will not cause an immediate loss of system operations. However, the system is operating in a degraded mode. To resolve the problem, perform the following:

FSPSP52
A problem has been detected on a memory bus. If replacing the FRUs previously listed in the FRU list does not fix the problem, perform the following:

FSPSP54
A processor over-temperature has been detected. Check for any environmental issues before replacing any parts.

FSPSP55
An error has been detected on a bus between two FRUs. The endpoint FRUs have been called out, however, the source of the error could be the bus path between the FRUs.

FSPSP63
The system has experienced a power error. Please review previous error logs for power related issues.

FSPSP64
All the processor support interface (PSI) links of the system are either nonfunctional or deconfigured, so the system cannot IPL appropriately. Please look for previous error logs that deconfigure hardware.

FSPSPC1
If the system hangs after the code that sent you to this procedure appears in the control panel, perform these steps to reset the service processor.

FSPSPD1
If the system hangs after the code that sent you to this procedure appears in the control panel, perform these steps to reset the service processor.