SASEXP

The expander or ESM (Enclosure Services Manager) might be failing. Perform the following:

  1. Does the SRC that sent you here begin with 509A?
    • No: Go to step step 3.
    • Yes: Continue with the next step.
  2. Find the resource name that this error was logged against. This can be obtained from the Service Action Log (see Using the Service Action Log). Then, using the resource name, perform the following:
    1. Access SST or DST.
    2. Select Start a Service Tool.
    3. Select Hardware Service Manager.
    4. Select Locate resource by resource name.
    5. Enter the resource name that this error was logged against.
    6. Select the Associated packaging resource(s) option for the expander.
    7. Select the Display detail for the expander/ESM option to display its physical location.

    Replace the expander/ESM at the location displayed.

    CCIN or FFC Type and model Part number Description Location code
      8203-E4A 07P6910 Media and Disk drive backplane Un-P2
      8203-E4A 44V4270 Media and Disk drive backplane with port expander Un-P2
      8204-E8A 10N9532 Media and Disk drive backplane Un-P2
      8204-E8A 10N9664 Media and Disk drive backplane with port expander Un-P2
    293D 9406-MMA, 9117-MMA 10N8968 Removable media enclosure assembly (includes the media backplane) Un-P3
      9406-MMA, 9117-MMA 10N9088 Disk drive backplane Un-P3
      5720, 7214-1U2 95P4036 Electronics tray, also known as the Enclosure Services Manager (ESM) Un-P1
    509A 5886 44V3937 Enclosure Services Manager (ESM) Un-C1, Un-C2
    This ends the procedure.
  3. Is the device an internal device (not in an external expansion unit)?
    • No: Replace the expanders/ESMs in the external expansion unit one at a time until the problem is resolved. This ends the procedure.
      • CCIN or FFC Type and model Part number Description Location code
        5720, 7214-1U2 95P4036 Electronics tray, also known as the Enclosure Services Manager (ESM) Un-P1
      509A 5886 44V3937 Enclosure Services Manager (ESM) Un-C1, Un-C2
    • Yes: The expander is integrated into the device backplane.

      If you have not replaced the device backplane, replace it. Use the following table to determine the part number for the field replaceable unit (FRU). If you have already replaced the device backplane, continue with the next failing item in the failing item list. This ends the procedure.
      CCIN or FFC Type and model Part number Description Location code
        8203-E4A 07P6910 Media and Disk drive backplane Un-P2
        8203-E4A 44V4270 Media and Disk drive backplane with port expander Un-P2
        8204-E8A 10N9532 Media and Disk drive backplane Un-P2
        8204-E8A 10N9664 Media and Disk drive backplane with port expander Un-P2
      293D 9406-MMA, 9117-MMA 10N8968 Removable media enclosure assembly (includes the media backplane) Un-P3
        9406-MMA, 9117-MMA 10N9088 Disk drive backplane Un-P3